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    My Lexulous account is inaccessible

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    • ThatGuyThere202
      ThatGuyThere202 @Guest last edited by

      @dan is it still blocked? Seems like many people have been having account issues.

      ? 1 Reply Last reply Reply Quote 0
      • ?
        A Former User @ThatGuyThere202 last edited by A Former User

        @thatguythere202 Yes, I'm still locked out sadly. And glad to know it's not just me. Pretty sketchy tbh.

        I also tried making a new account out of frustration. I verified my email and managed to play one game, although I did notice that chat isn't working. Now however, all subsequent logins with the new account just go to a black screen. My main account isn't letting me in at all. Guess I'll be using ISC for a while.

        Pangloss 1 Reply Last reply Reply Quote 0
        • Pangloss
          Pangloss @Guest last edited by

          @dan For what it's worth, I've had zero issues and have signed out and back in several times. Maybe somehow the saved password got corrupted and you can re-enter it?

          ? 1 Reply Last reply Reply Quote 0
          • ?
            A Former User @Pangloss last edited by

            @pangloss Tried all that but completely blocked. Thanks though.

            1 Reply Last reply Reply Quote 0
            • scantron
              scantron last edited by

              Sorry you are blocked out Dan. But hey, at least there is confetti when someone bingos! Look at the bright side!

              Pangloss 1 Reply Last reply Reply Quote 3
              • Mistertoad
                Mistertoad @Guest last edited by

                @dan I assume you've emailed them at:
                https://www.lexulous.com/v2/contactus

                ? 1 Reply Last reply Reply Quote 0
                • ?
                  A Former User @Mistertoad last edited by A Former User

                  @mistertoad Yes. Unfortunately, decent customer service and help from staff appear to be nonexistent these days. I won't be recommending this company to anyone until they get their act together.

                  Mistertoad 1 Reply Last reply Reply Quote 0
                  • Mistertoad
                    Mistertoad @Guest last edited by

                    @dan said in My Lexulous account is inaccessible:

                    @mistertoad Yes. Unfortunately, decent customer service and help from staff appear to be nonexistent these days.

                    To be fair, I emailed them a few weeks back and they fixed a scoring problem for me right away. Writing to them at admin@lexulous.com is the best option for workaday issues, I think.

                    1 Reply Last reply Reply Quote 0
                    • D
                      Dan 0 last edited by

                      This Happened to me once, did you Try to Reset your Password? 😖 😖

                      ? 1 Reply Last reply Reply Quote 0
                      • ?
                        A Former User @Dan 0 last edited by A Former User

                        @dan-0 said in My Lexulous account is inaccessible:

                        This Happened to me once, did you Try to Reset your Password? 😖 😖

                        Interesting use of capital letters. And why not pick a different username for the forum? And thanks for the advice.

                        1 Reply Last reply Reply Quote 0
                        • Pangloss
                          Pangloss @scantron last edited by

                          @scantron Still trying to see that. When does the confetti bingo appear? I play on the app on my Android phone but don't see confetti...

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