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    My Lexulous account is inaccessible

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    • ?
      A Former User @ThatGuyThere202 last edited by A Former User

      @thatguythere202 Yes, I'm still locked out sadly. And glad to know it's not just me. Pretty sketchy tbh.

      I also tried making a new account out of frustration. I verified my email and managed to play one game, although I did notice that chat isn't working. Now however, all subsequent logins with the new account just go to a black screen. My main account isn't letting me in at all. Guess I'll be using ISC for a while.

      Pangloss 1 Reply Last reply Reply Quote 0
      • Pangloss
        Pangloss @Guest last edited by

        @dan For what it's worth, I've had zero issues and have signed out and back in several times. Maybe somehow the saved password got corrupted and you can re-enter it?

        ? 1 Reply Last reply Reply Quote 0
        • ?
          A Former User @Pangloss last edited by

          @pangloss Tried all that but completely blocked. Thanks though.

          1 Reply Last reply Reply Quote 0
          • scantron
            scantron last edited by

            Sorry you are blocked out Dan. But hey, at least there is confetti when someone bingos! Look at the bright side!

            Pangloss 1 Reply Last reply Reply Quote 3
            • Mistertoad
              Mistertoad @Guest last edited by

              @dan I assume you've emailed them at:
              https://www.lexulous.com/v2/contactus

              ? 1 Reply Last reply Reply Quote 0
              • ?
                A Former User @Mistertoad last edited by A Former User

                @mistertoad Yes. Unfortunately, decent customer service and help from staff appear to be nonexistent these days. I won't be recommending this company to anyone until they get their act together.

                Mistertoad 1 Reply Last reply Reply Quote 0
                • Mistertoad
                  Mistertoad @Guest last edited by

                  @dan said in My Lexulous account is inaccessible:

                  @mistertoad Yes. Unfortunately, decent customer service and help from staff appear to be nonexistent these days.

                  To be fair, I emailed them a few weeks back and they fixed a scoring problem for me right away. Writing to them at admin@lexulous.com is the best option for workaday issues, I think.

                  1 Reply Last reply Reply Quote 0
                  • D
                    Dan 0 last edited by

                    This Happened to me once, did you Try to Reset your Password? 😖 😖

                    ? 1 Reply Last reply Reply Quote 0
                    • ?
                      A Former User @Dan 0 last edited by A Former User

                      @dan-0 said in My Lexulous account is inaccessible:

                      This Happened to me once, did you Try to Reset your Password? 😖 😖

                      Interesting use of capital letters. And why not pick a different username for the forum? And thanks for the advice.

                      1 Reply Last reply Reply Quote 0
                      • Pangloss
                        Pangloss @scantron last edited by

                        @scantron Still trying to see that. When does the confetti bingo appear? I play on the app on my Android phone but don't see confetti...

                        1 Reply Last reply Reply Quote 0
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