My Lexulous account is inaccessible
-
@thatguythere202 Yes, I'm still locked out sadly. And glad to know it's not just me. Pretty sketchy tbh.
I also tried making a new account out of frustration. I verified my email and managed to play one game, although I did notice that chat isn't working. Now however, all subsequent logins with the new account just go to a black screen. My main account isn't letting me in at all. Guess I'll be using ISC for a while.
-
@dan For what it's worth, I've had zero issues and have signed out and back in several times. Maybe somehow the saved password got corrupted and you can re-enter it?
-
@pangloss Tried all that but completely blocked. Thanks though.
-
Sorry you are blocked out Dan. But hey, at least there is confetti when someone bingos! Look at the bright side!
-
@dan I assume you've emailed them at:
https://www.lexulous.com/v2/contactus -
@mistertoad Yes. Unfortunately, decent customer service and help from staff appear to be nonexistent these days. I won't be recommending this company to anyone until they get their act together.
-
@dan said in My Lexulous account is inaccessible:
@mistertoad Yes. Unfortunately, decent customer service and help from staff appear to be nonexistent these days.
To be fair, I emailed them a few weeks back and they fixed a scoring problem for me right away. Writing to them at admin@lexulous.com is the best option for workaday issues, I think.
-
This Happened to me once, did you Try to Reset your Password?
-
@dan-0 said in My Lexulous account is inaccessible:
This Happened to me once, did you Try to Reset your Password?
Interesting use of capital letters. And why not pick a different username for the forum? And thanks for the advice.
-
@scantron Still trying to see that. When does the confetti bingo appear? I play on the app on my Android phone but don't see confetti...
