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Lexulous Word Game
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  3. Service Status

Service Status

Scheduled Pinned Locked Moved Announcements
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  • lexulousL lexulous

    In case of any maintenance or service related problems we will be updating this topic.

    Earlier service updates:

    14th July 2020
    There was a big outage that was a result of the completed games not showing up in archives. To fix it we had to shutdown everything and clear up the queue. Sorry for the inconvenience! Your positive support messages were very encouraging for our team 😀

    13th July 2020
    The completed games are taking longer than usual to show up in your archive section. Don't worry, the results are there. They will get displayed soon.

    3rd July 2020
    Routine maintenance between 05:00AM UTC and 11:00AM UTC.

    24th May 2020
    Games were inaccessible for approximately 5 hours starting at 02:00 PM UTC.

    28th April 2020
    Games were inaccessible for approximately 1 hour starting at 07:30 AM UTC.

    Chithra KriishC Offline
    Chithra KriishC Offline
    Chithra Kriish
    wrote on last edited by
    #81

    @lexulous when will the site resume for playing?

    1 Reply Last reply
    0
    • Jane GurneyJ Offline
      Jane GurneyJ Offline
      Jane Gurney
      wrote on last edited by
      #82

      Not working still, when will it be up and running again?

      1 Reply Last reply
      0
      • Brenda GroveB Offline
        Brenda GroveB Offline
        Brenda Grove
        wrote on last edited by
        #83

        I've finished my breakfast, now I want a game. WHEN!!!!

        Sue LunjevichS 1 Reply Last reply
        2
        • Mick WebsterM Offline
          Mick WebsterM Offline
          Mick Webster
          wrote on last edited by
          #84

          FIX IT! i came here because Scrabble Go is crap, maybe I should go back to the horror that that is....

          1 Reply Last reply
          0
          • Brenda GroveB Brenda Grove

            I've finished my breakfast, now I want a game. WHEN!!!!

            Sue LunjevichS Offline
            Sue LunjevichS Offline
            Sue Lunjevich
            wrote on last edited by
            #85

            @Brenda-Grove
            Doesn’t look like they’re going to reply which is typical actually. Don’t know why we bother asking. There should’ve been a notification of the outage

            lexulousL 1 Reply Last reply
            0
            • Sue LunjevichS Sue Lunjevich

              @Brenda-Grove
              Doesn’t look like they’re going to reply which is typical actually. Don’t know why we bother asking. There should’ve been a notification of the outage

              lexulousL Offline
              lexulousL Offline
              lexulous
              wrote on last edited by
              #86

              @Sue-Lunjevich Request you to please check the first message right at the top of this page which has updates.

              1 Reply Last reply
              0
              • Chithra KriishC Offline
                Chithra KriishC Offline
                Chithra Kriish
                wrote on last edited by
                #87

                thanks for the reply. Can you give us a time frame. I do understand your problems but have to admit that Lex has become an addiction 🙂

                Lalitha MenonL 1 Reply Last reply
                0
                • June GurvichJ Offline
                  June GurvichJ Offline
                  June Gurvich
                  wrote on last edited by
                  #88

                  I pray you can get us playing again.
                  My friends and I have been greatly missing our
                  games for far too long.

                  HELP!!!!!!

                  1 Reply Last reply
                  0
                  • Chithra KriishC Chithra Kriish

                    thanks for the reply. Can you give us a time frame. I do understand your problems but have to admit that Lex has become an addiction 🙂

                    Lalitha MenonL Offline
                    Lalitha MenonL Offline
                    Lalitha Menon
                    wrote on last edited by
                    #89

                    @Chithra-Kriish agree totally

                    Roni PatriceR 1 Reply Last reply
                    0
                    • Y Offline
                      Y Offline
                      yeababynz
                      wrote on last edited by
                      #90

                      progress. my 10000 game id + pro subscription is recognised by this forum. In the event that you fail to fix the site, when will the pro-subscription be refunded?

                      1 Reply Last reply
                      0
                      • Alison ColbyA Offline
                        Alison ColbyA Offline
                        Alison Colby
                        wrote on last edited by
                        #91

                        I have nothing through fb and the app. It's completely down. I don't have a subscription.

                        Alison ColbyA 1 Reply Last reply
                        0
                        • Alison ColbyA Alison Colby

                          I have nothing through fb and the app. It's completely down. I don't have a subscription.

                          Alison ColbyA Offline
                          Alison ColbyA Offline
                          Alison Colby
                          wrote on last edited by
                          #92

                          @Alison-Colby How long is this "hour long" maintenance going to last?

                          B 1 Reply Last reply
                          0
                          • lexulousL lexulous

                            In case of any maintenance or service related problems we will be updating this topic.

                            Earlier service updates:

                            14th July 2020
                            There was a big outage that was a result of the completed games not showing up in archives. To fix it we had to shutdown everything and clear up the queue. Sorry for the inconvenience! Your positive support messages were very encouraging for our team 😀

                            13th July 2020
                            The completed games are taking longer than usual to show up in your archive section. Don't worry, the results are there. They will get displayed soon.

                            3rd July 2020
                            Routine maintenance between 05:00AM UTC and 11:00AM UTC.

                            24th May 2020
                            Games were inaccessible for approximately 5 hours starting at 02:00 PM UTC.

                            28th April 2020
                            Games were inaccessible for approximately 1 hour starting at 07:30 AM UTC.

                            Lola MathaiL Offline
                            Lola MathaiL Offline
                            Lola Mathai
                            wrote on last edited by
                            #93

                            @lexulous it would be good if you could do the maintenance when India sleeps..we're millions of us playing here esp with the confinement status of having to stay indoors !!

                            1 Reply Last reply
                            0
                            • Lalitha MenonL Lalitha Menon

                              @Chithra-Kriish agree totally

                              Roni PatriceR Offline
                              Roni PatriceR Offline
                              Roni Patrice
                              wrote on last edited by
                              #94

                              @Lalitha-Menon I agree. Esp with covid, lex is a fantastic way to stay connected with family (especially elderly parents). need our lex fix 🙂

                              1 Reply Last reply
                              1
                              • Lola MathaiL Offline
                                Lola MathaiL Offline
                                Lola Mathai
                                wrote on last edited by
                                #95

                                oh yes...in my case, tis my way of staying connected with my daughter ! LEX OH LEX..PLEASE DO HURRY !!

                                1 Reply Last reply
                                1
                                • Alison ColbyA Alison Colby

                                  @Alison-Colby How long is this "hour long" maintenance going to last?

                                  B Offline
                                  B Offline
                                  betterlate1
                                  wrote on last edited by
                                  #96

                                  @Alison-Colby As long as it takes to fix it? Like you waiting for my lex fix..so far cleaned the tub, have loads in the washer and dryer, brought some food in from the garage..so much as rather play lex at least i am caught up with housework.

                                  1 Reply Last reply
                                  0
                                  • Y Offline
                                    Y Offline
                                    yeababynz
                                    wrote on last edited by
                                    #97

                                    is anyone else having access issues to the lounge? 6f326743-5a5d-459b-a329-6f10bcd3cddb-image.png

                                    It's been nearly 30 minutes and the message I get is that it's down for maintenance

                                    B 1 Reply Last reply
                                    0
                                    • Y yeababynz

                                      is anyone else having access issues to the lounge? 6f326743-5a5d-459b-a329-6f10bcd3cddb-image.png

                                      It's been nearly 30 minutes and the message I get is that it's down for maintenance

                                      B Offline
                                      B Offline
                                      bonhi
                                      wrote on last edited by
                                      #98

                                      @yeababynz We apologize for the recent downtime of the Lexulous due to routine maintenance. Lexulous is now back up and running, and you can start playing again.

                                      Y 1 Reply Last reply
                                      0
                                      • B bonhi

                                        @yeababynz We apologize for the recent downtime of the Lexulous due to routine maintenance. Lexulous is now back up and running, and you can start playing again.

                                        Y Offline
                                        Y Offline
                                        yeababynz
                                        wrote on last edited by
                                        #99

                                        @bonhi any particular reason why the regular maintenance isn't aligned with the update/announcement at the top of this page? More maintenance, without any update or announcement at the top of the page.

                                        1 Reply Last reply
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