• As I'm not satisfied with the way my issue has been dropped and the way in which my desire to investigate it has been silenced (both posts are now locked), could I request a link to the T&C's of the forum please.


  • Have to ask..this is a new site, they have a lot to work on..why am I getting the impression you want them to drop everything and figure out your situation..maybe it is me, but I would suggest patience is a better idea than arguing


  • @betterlate1 I guess because of the risk posed by an unexpected amount of data going to, or coming from inappropriate sites via (according to my VPN) the app.

    I understand the need for developers to make money by mining data where the app is free, but I do need to determine whether this is something inherent to the app, or the devices my family play it on because of that risk.

    I don't want to argue with anyone, certainly not the developers, but I need to manage what I see as a risk, to myself and others.

    If I can find out in which direction data is travelling and, ideally, the data that IS being sent, then I can determine if that risk is manageable.

    The way I see it, if there is a problem, and it's affecting everybody, and I do nothing about it, then I am complicit.

    I just want to be able to investigate the cause. Whether that's my 3 devices, my VPN or the app, I don't yet know.


  • They said they checked they cant do more..terms and conditions does not mean they invent responses or issues to please you. Why don't you take this site off your computer then try it again. Way I see it if it were affecting everyone you would see complaints and not just yours.I have VPNs and my cell and my computer..no problems. Maybe the difference is I do not go to any other sites through here. When I want to go to Amazon for example, I open another browser and I go. Maybe try using separate browsers wherever you go but start by removing this and reinstalling. Just my thoughts


  • @betterlate1 My suspicious nature leads me to not believe everything I'm told. With the content of their replies, I certainly don't feel the developers have been open and transparent in what they tell me, this is, as you suggest, possibly because they are busy.

    Asking for terms and conditions was because I feel I have not been dealt with fairly. I just wanted to continue investigating an issue that was very important to me and potentially very important to other users if there is an issue. Locking my post and moving another into it felt like being silenced, so I wanted to see if this was their policy.

    It's a fair assumption that most people don't run a VPN on their phones, and of the small percentage that do, how many check the logs, then of that number, how many play Lexulous. So it's probably a very small number who would identify the fault. That doesn't mean it doesn't exist. Which is why I want to incestigy it.

    I run 3 browsers from my Android device, 2 of which clear their cache after 10 minutes of inactivity, but I play the game via the app. I don't play the App on a pc, only Android.

    The only thing I have not yet tried is uninstalling. But as androids keeps remnants of the game behind, this may not fix it. But it is something to try.

    Thanks for your input though. It's useful to talk to someone about it!


  • @player_one I have been taught on the internet to believe nothing I am told. Never used to be this cynical..however, I also can generally tell if something is real or person is genuine. Terms and conditions have nothing to do with this , you said you do not pay. Be glad you have a place to play that does not force you to pay. Just thinking again, do you have an ad blocker? Going to suggest one more thing besides removing and trying again..get an ad blocker. I use Adblock plus and have used it for years..you might want to add that. I know for a fact that works. Been 10 or 15 years been using it


  • @betterlate1 tried the adblocker, thought you might have been on to something. Sadly not the case. However, it APPEARS that preventing the app communicating out via the VPN may work, but oddly still lets the app function (don't know enough code to know how that works), but early signs are good.

    Thanks for your input though BetterLate, I'll see if I'm permitted to upvote.


  • @player_one adblockplus only take care


  • This post is deleted!

  • @player_one For the final time, write to Google. Contact them first, if they substantiate your complaint they will reach out to us. Until then if you have concerns do not use the app.


  • I noticed that the thread on the data packets is now locked so I'll post this here and also that the person is now "Former user". Both kind of funny reactions.
    I downloaded that VPN software to see if I could replicate the problem and I can't. I don't think there's any issue with the Lexulous app so maybe it has something to do with his phone or system from what I can tell. Maybe he's still monitoring the forum but attached is a screenshot and it indicates no accessing of nefarius websites from my phone. Screenshot_20200624-142134.png


  • @Pangloss The user has not been disabled from our end. We just locked the thread to prevent unnecessary posting of screenshots and continuous commenting. That is because the first step of action is to report to Google. Hope you appreciate the same. Moving your post to the same thread.


  • @lexulous Thank you for moving that post to the appropriate one and please move this one as well. Yes I understood that you did not disable his account and I think you handled it correctly - I agree he should look elsewhere for the solution that doesn't seem to be with Lexulous. The person seemed disgruntled and I do think the issue is with his phone rather than anything on your website as my post hopefully indicated. Thanks for a great game as always.