One very important parameter based on which the airlines earn their reputation is the customer service provided by them because the job of the airline is not just to make customers reach their destination but to also make sure that they don't face any difficulty while flying with the airline and don't have any complaints afterward. American Airlines makes sure that it leaves no scope for complaints by providing good customer support. The customer support team of American Airlines is well-equipped and knows how to handle the grievances of the customers.