Roy Williams
@Roy Williams
Hello, I just flew Southwest Airlines LAX Terminal and I have to say, I was impressed. It is not necessarily notorious for being traveler-friendly, but the terminal for Southwest did a great job making the experience tolerable. I thought check-in was a breeze—there were plenty of kiosks, and an agent assisted me with a bag tag. Security wasn't quick, but it inched along and the agents were friendly.
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