Amazon Air MSY Terminal has operations in the New Terminal of Louis Armstrong New Orleans International Airport (MSY), featuring a fast-paced and seamless passenger experience. Check-in services here include both staffed check-in counters as well as automated check-in kiosks, leading to a streamlined ticketing process and seat assignments. Services concerning baggage include baggage check-in facilities, care with delayed or broken luggage, as well as warehouse facilities. Flight details are easily available on digital screens and the Fly Delta app, keeping passengers updated on gate numbers and boarding times. Customer service is accessible through the airline's website and mobile app, offering help with reservations, cancellations, and other questions. The terminal has facilities like free Wi-Fi, charging points, and multiple dining options, making the overall passenger experience better.