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ITAM is an established category in the IT market, with its own Gartner Magic Quadrant. In this episode, Amit walks us (Some Engineering) through how he built an ITAM program at Wix from scratch or in the other words ITAM and Strategic Operations at Wix. The ITAM program is part of the "Value & Impact Center of Excellence at Wix," which has two pillars: ITAM, FinOps. To understand the business value of tools, Amit and his team built an internal data integration and analytics layer that extracts usage data from all tooling—an abstraction across Wix's IT assets. This abstraction layer is coupled with procurement processes that create alignment between development and business velocity for Wix.
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