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Lexulous Word Game
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  3. Score strength not working

Score strength not working

Scheduled Pinned Locked Moved Questions / Playing Tips
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  • L lusciousgrape

    @57chevvie I have the same problem. Needs to be fixed, right? Very frustrating.

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    57chevvie
    wrote on last edited by
    #6

    @lusciousgrape Would you please write to [email protected] and tell them. They'll send a form msg to you asking you to give them a screen shot. I don't know how to do that. Also, when I try to log in to the address they give us, a message tells me I'm not giving the correct info and "access denied." I've been using the same info since I signed up ages ago. I think that also needs fixing. I don't know what to do anymore. Do you think you could get in touch with them? Many thanks.

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    • 5 57chevvie

      @lusciousgrape Would you please write to [email protected] and tell them. They'll send a form msg to you asking you to give them a screen shot. I don't know how to do that. Also, when I try to log in to the address they give us, a message tells me I'm not giving the correct info and "access denied." I've been using the same info since I signed up ages ago. I think that also needs fixing. I don't know what to do anymore. Do you think you could get in touch with them? Many thanks.

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      lusciousgrape
      wrote on last edited by
      #7

      @57chevvie Hi and thank you for your email. YES I will definitely try and get in touch with them and will keep you posted.

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      • 5 57chevvie

        @57chevvie They wrote back and asked me to send a screen shot. Unfortunately, I'm a dinosaur and don't know how to do that. I tried to access their response screen. I had to log in and type my password. I've been using the same sign-in info since I first signed up ages ago. And they tell me the info I'm giving them isn't right and I'm denied access. So I give up. Maybe someone else wants to deal with this mess. It seems to me that the original Lexulous people sold out to a larger company and they don't know what they're doing. This "game" has become a major pain.

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        roymccoy
        wrote on last edited by
        #8

        @57chevvie said in Score strength not working:

        They wrote back and asked me to send a screen shot.

        That's a standard technique of theirs to avoid doing anything. I bet the guy didn't even check the game. If he had, and he wasn't just putting you off, he would have immediately seen what was happening without needing a screenshot. Here's the one I took:

        Screen Shot 2021-08-24 at 2.27.53 PM.jpg

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        • R roymccoy

          @57chevvie said in Score strength not working:

          They wrote back and asked me to send a screen shot.

          That's a standard technique of theirs to avoid doing anything. I bet the guy didn't even check the game. If he had, and he wasn't just putting you off, he would have immediately seen what was happening without needing a screenshot. Here's the one I took:

          Screen Shot 2021-08-24 at 2.27.53 PM.jpg

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          lusciousgrape
          wrote on last edited by
          #9

          @roymccoy Thank you and you did all that they asked.

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          • R roymccoy

            @57chevvie said in Score strength not working:

            They wrote back and asked me to send a screen shot.

            That's a standard technique of theirs to avoid doing anything. I bet the guy didn't even check the game. If he had, and he wasn't just putting you off, he would have immediately seen what was happening without needing a screenshot. Here's the one I took:

            Screen Shot 2021-08-24 at 2.27.53 PM.jpg

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            lusciousgrape
            wrote on last edited by
            #10

            @roymccoy Hurray they fixed it.

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            • L lusciousgrape

              @roymccoy Hurray they fixed it.

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              roymccoy
              wrote on last edited by
              #11

              @lusciousgrape
              Yeah? Great, thanks for letting me know.

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              • R roymccoy

                @lusciousgrape
                Yeah? Great, thanks for letting me know.

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                lusciousgrape
                wrote on last edited by
                #12

                @roymccoy Your welcome. It was your perfect screen shot that did the trick!👍

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                • L lusciousgrape

                  @57chevvie Hi and thank you for your email. YES I will definitely try and get in touch with them and will keep you posted.

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                  57chevvie
                  wrote on last edited by
                  #13

                  @lusciousgrape Many thanks for your help, lusciousgrape!

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                  • R roymccoy

                    @57chevvie said in Score strength not working:

                    They wrote back and asked me to send a screen shot.

                    That's a standard technique of theirs to avoid doing anything. I bet the guy didn't even check the game. If he had, and he wasn't just putting you off, he would have immediately seen what was happening without needing a screenshot. Here's the one I took:

                    Screen Shot 2021-08-24 at 2.27.53 PM.jpg

                    5 Offline
                    5 Offline
                    57chevvie
                    wrote on last edited by
                    #14

                    @roymccoy Many thanks for the screen shot. I've copied and pasted it. Unfortunately, they still don't recognize my name/ password, so I created a new ticket (I think) and included your screen shot in that. Trying not to get too disgusted. I'll let you know what happens. Thanks again.

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                    • 5 57chevvie

                      @roymccoy Many thanks for the screen shot. I've copied and pasted it. Unfortunately, they still don't recognize my name/ password, so I created a new ticket (I think) and included your screen shot in that. Trying not to get too disgusted. I'll let you know what happens. Thanks again.

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                      57chevvie
                      wrote on last edited by
                      #15

                      @57chevvie Yes, I just tried to play and saw that they fixed it. Hooray!

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                      • R roymccoy

                        @57chevvie said in Score strength not working:

                        They wrote back and asked me to send a screen shot.

                        That's a standard technique of theirs to avoid doing anything. I bet the guy didn't even check the game. If he had, and he wasn't just putting you off, he would have immediately seen what was happening without needing a screenshot. Here's the one I took:

                        Screen Shot 2021-08-24 at 2.27.53 PM.jpg

                        5 Offline
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                        57chevvie
                        wrote on last edited by
                        #16

                        @roymccoy Thank you for this. I just tried to play and saw that they fixed it!

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                        • 5 57chevvie

                          @lusciousgrape Many thanks for your help, lusciousgrape!

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                          57chevvie
                          wrote on last edited by
                          #17

                          @57chevvie Yes, they fixed it! Thanks for whatever you did.

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                          • ? Offline
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                            A Former User
                            wrote on last edited by A Former User
                            #18

                            They should have corrected the name to 'Score strength' while they were at it as per our previous suggestions (and this thread title).

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                            • ? A Former User

                              They should have corrected the name to 'Score strength' while they were at it as per our previous suggestions (and this thread title).

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                              roymccoy
                              wrote on last edited by
                              #19

                              @dan-mitchell said in Score strength not working:

                              They should have corrected the name to 'Score strength' while they were at it as per our previous suggestions (and this thread title).

                              That's a trivial suggestion that has nothing to do with gameplay, lol.

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