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Lexulous Word Game
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  2. Questions / Playing Tips
  3. Why can't I log in to my account?

Why can't I log in to my account?

Scheduled Pinned Locked Moved Questions / Playing Tips
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  • S sakamvari

    @floridaguy1 Can you check now?

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    A Former User
    wrote on last edited by
    #16

    @sakamvari Unfortunately, it's stopped working again. Nothing is loading again when I log in and clicking my username does nothing. It's been like this for hours.

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    • ? A Former User

      @sakamvari Unfortunately, it's stopped working again. Nothing is loading again when I log in and clicking my username does nothing. It's been like this for hours.

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      A Former User
      wrote on last edited by
      #17

      @floridaguy1 try a different browser and vpn

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      • ? A Former User

        @sakamvari Unfortunately, it's stopped working again. Nothing is loading again when I log in and clicking my username does nothing. It's been like this for hours.

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        sakamvari
        wrote on last edited by
        #18

        @floridaguy1 Yes you can try @betterlate1-0 's suggestion.

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        • S sakamvari

          @floridaguy1 Yes you can try @betterlate1-0 's suggestion.

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          A Former User
          wrote on last edited by A Former User
          #19

          @sakamvari That's not the solution. It's clearly bugs on the Lexulous end. Anyway, it was working fine all of yesterday, no issues at all. Now this morning, a new problem has occurred. I accepted a request from 'tong_econ' (think spelling is correct, not that it matters). He was due to play first. He didn't make a move and let time run down (perhaps he went offline). Instead of the game getting deleted as normal when his time went to zero, his timer went into the minus and didn't stop. When I refreshed the page, the game was gone and so was he, but my status was stuck on 'playing' and has been ever since, even when logging out and back in. I'm unable to host games, can't join or play games, can't send requests, can't observe games, and no one can match me. I'm stuck in the 'playing' status, even though I'm not playing. Nothing is working properly at all. Please help fix this because this is becoming utterly farcical and very frustrating. Thank you.

          Stuck in 'playing' mode:
          1efabdba-e231-4cdd-8724-cfe9816787f7-image.png

          When I try to host a game:
          ec8c5469-b9a7-469c-b716-816e808cd758-image.png

          When I send a match request:
          ea4c4b61-53ab-4f72-b904-086d6ea52dfc-image.png

          When I try to observe a game (yes, every single active game):
          9286b879-7845-49de-a0de-464308d70526-image.png

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          • S sakamvari

            @floridaguy1 Yes you can try @betterlate1-0 's suggestion.

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            A Former User
            wrote on last edited by
            #20

            @sakamvari And now it's back to this yet again. Can't even get in. Not that I could play when I was able to get in. What the hell is happening?

            36d2d513-656c-4835-bdfe-9b946f71e224-image.png

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            • ? A Former User

              @sakamvari And now it's back to this yet again. Can't even get in. Not that I could play when I was able to get in. What the hell is happening?

              36d2d513-656c-4835-bdfe-9b946f71e224-image.png

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              sakamvari
              wrote on last edited by
              #21

              @floridaguy1 Can you share full screenshots to [email protected] referring to this issue?

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              • S sakamvari

                @floridaguy1 Can you share full screenshots to [email protected] referring to this issue?

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                A Former User
                wrote on last edited by A Former User
                #22

                @sakamvari I've just explained everything here in great detail regarding the multiple issues I'm experiencing, including screenshots. Now you want me to do it all again to an email address. Is it beyond your capabilities for you to forward this link yourself and ask them to take a look at it? Or why can't you 'forward this to the development team' as you supposedly do for other people? And why does this mythical person at [email protected] never engage with the forum? Seems you just like to give generic responses and fob people off to others.

                S 1 Reply Last reply
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                • ? A Former User

                  @sakamvari I've just explained everything here in great detail regarding the multiple issues I'm experiencing, including screenshots. Now you want me to do it all again to an email address. Is it beyond your capabilities for you to forward this link yourself and ask them to take a look at it? Or why can't you 'forward this to the development team' as you supposedly do for other people? And why does this mythical person at [email protected] never engage with the forum? Seems you just like to give generic responses and fob people off to others.

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                  sakamvari
                  wrote on last edited by
                  #23

                  @floridaguy1 We understand this must be a hassle for you. But we will require your full screenshots to understand he issue better.

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                  • S sakamvari

                    @floridaguy1 We understand this must be a hassle for you. But we will require your full screenshots to understand he issue better.

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                    A Former User
                    wrote on last edited by A Former User
                    #24

                    @sakamvari 'Full screenshots'? You're hilarious. My screenshots are here. Many of them. They clearly highlight the specific issues I'm experiencing so that it's even easier for people on your end to isolate and hopefully fix them. There's no point including the rest of the generic site layout in the shots which would just confuse matters even further. I'd then have to highlight the specific issues. Which I already have done; with detailed explanations and multiple visual examples. Would you like a screenshot of my entire desktop while you're at it? Furthermore, you've got my username, Lex ID, and I even private messaged you my password. But apparently all of the above isn't enough to initiate a little proaction on your part.

                    ? 2 Replies Last reply
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                    • ? A Former User

                      I joined Lexulous and verified my gmail. Managed to log in just once when signing up, but since signing out, I can't log in at all with my username and password. My username is floridaguy1, lex id is 5331-4151-5769. And yes, my username and password are correct. I just get https://www.lexulous.com/v2/?err=2 in address bar. Please can someone fix this so that I can log in? Cheers.

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                      A Former User
                      wrote on last edited by
                      #25

                      @floridaguy1 a crazy thought I have is, were you banned in any other names?

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                      • ? A Former User

                        @sakamvari 'Full screenshots'? You're hilarious. My screenshots are here. Many of them. They clearly highlight the specific issues I'm experiencing so that it's even easier for people on your end to isolate and hopefully fix them. There's no point including the rest of the generic site layout in the shots which would just confuse matters even further. I'd then have to highlight the specific issues. Which I already have done; with detailed explanations and multiple visual examples. Would you like a screenshot of my entire desktop while you're at it? Furthermore, you've got my username, Lex ID, and I even private messaged you my password. But apparently all of the above isn't enough to initiate a little proaction on your part.

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                        A Former User
                        wrote on last edited by
                        #26

                        @floridaguy1 It is this comment that makes me ask if you were banned..they are trying to help you , maybe you should remember that and maybe you should remove other programs and your problems would disappear.

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                        • ? A Former User

                          @sakamvari 'Full screenshots'? You're hilarious. My screenshots are here. Many of them. They clearly highlight the specific issues I'm experiencing so that it's even easier for people on your end to isolate and hopefully fix them. There's no point including the rest of the generic site layout in the shots which would just confuse matters even further. I'd then have to highlight the specific issues. Which I already have done; with detailed explanations and multiple visual examples. Would you like a screenshot of my entire desktop while you're at it? Furthermore, you've got my username, Lex ID, and I even private messaged you my password. But apparently all of the above isn't enough to initiate a little proaction on your part.

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                          A Former User
                          wrote on last edited by
                          #27

                          @floridaguy1 You are hilarious and rude. They are bending over backwards for you and you just get nastier and nastier. I am thinking you would not want to show your desktop. there is something you want them not to see. So remove it and then do as they ask

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                          • ? A Former User

                            @floridaguy1 You are hilarious and rude. They are bending over backwards for you and you just get nastier and nastier. I am thinking you would not want to show your desktop. there is something you want them not to see. So remove it and then do as they ask

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                            A Former User
                            wrote on last edited by A Former User
                            #28
                            This post is deleted!
                            1 Reply Last reply
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                            • ? A Former User

                              @floridaguy1 You are hilarious and rude. They are bending over backwards for you and you just get nastier and nastier. I am thinking you would not want to show your desktop. there is something you want them not to see. So remove it and then do as they ask

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                              A Former User
                              wrote on last edited by
                              #29

                              @betterlate1-0 Pipe down. The site should be working properly. It's not like it just launched.

                              ? 1 Reply Last reply
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                              • ? A Former User

                                @betterlate1-0 Pipe down. The site should be working properly. It's not like it just launched.

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                                A Former User
                                wrote on last edited by
                                #30

                                @floridaguy1 only a guy in florida would say 'pipe down"

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                                • ? A Former User

                                  @floridaguy1 only a guy in florida would say 'pipe down"

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                                  A Former User
                                  wrote on last edited by
                                  #31

                                  @betterlate1-0 Couldn't resist coming back for the last word could you? Congrats on piping down for over a week though. Impressive. Now kindly remove your negative energy from my thread permanently. Thank you.

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                                  • ? A Former User

                                    @betterlate1-0 Couldn't resist coming back for the last word could you? Congrats on piping down for over a week though. Impressive. Now kindly remove your negative energy from my thread permanently. Thank you.

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                                    A Former User
                                    wrote on last edited by
                                    #32

                                    @floridaguy1 and you cannot resist telling me what to do..sorry I am quiet when i want to be not when you command it. (notice you came back to get the l ast word so now you may say something else and get it. I thought you had an actual problem

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                                    • ? A Former User

                                      @floridaguy1 and you cannot resist telling me what to do..sorry I am quiet when i want to be not when you command it. (notice you came back to get the l ast word so now you may say something else and get it. I thought you had an actual problem

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                                      A Former User
                                      wrote on last edited by A Former User
                                      #33

                                      @betterlate1-0 Back again I see. You seem to like causing bother. Guess I wasn't clear enough last time: SCRAM.

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                                        A Former User
                                        wrote on last edited by
                                        #34

                                        Everything's been working normally for a week or so. Today I log in and nothing's loading again. Can't even sign out.

                                        d07f945d-258a-4eaa-bd78-c45cbe904e08-image.png

                                        1 Reply Last reply
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                                        • ? Offline
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                                          A Former User
                                          wrote on last edited by
                                          #35

                                          2 hours later and it's working.

                                          c12c8990-86a3-406f-b9c8-fab8f846c092-image.png

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