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Lexulous Word Game
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  2. Questions / Playing Tips
  3. Game disappearing when over

Game disappearing when over

Scheduled Pinned Locked Moved Questions / Playing Tips
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  • Bria SilbertB Bria Silbert

    I have won/last several games today and the game just disappears. Sometimes it says, REMATCH which I click but nothing happens. Sometimes it just disappears entirely and does not even show up in my list of completed games.

    lexulousL Offline
    lexulousL Offline
    lexulous
    wrote on last edited by
    #12

    @Bria-Silbert The completed games will appear in your history soon. There is some "lag" as one of the computers is not functioning properly.

    1 Reply Last reply
    0
    • Ann LismoreA Offline
      Ann LismoreA Offline
      Ann Lismore
      wrote on last edited by
      #13

      I am also having this problem. Surely there must be a cure? The only way T have been able to replay the same opponent is to go into archive.

      1 Reply Last reply
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      • Ted M. GossardT Offline
        Ted M. GossardT Offline
        Ted M. Gossard
        wrote on last edited by
        #14

        I am thinking it's just a matter of time before the games finished are acknowledged and recorded in the archives. So I would encourage us to wait before actually quitting. It has to be a glitch in the system which hopefully they'll get straightened out. Just my thought.

        1 Reply Last reply
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        • Timothy ClarkT Timothy Clark

          not yet and if i don't im quitting...

          B Offline
          B Offline
          betterlate1
          wrote on last edited by
          #15

          @Timothy-Clark Don't quit..sooner or later they will have this working correctly.

          1 Reply Last reply
          0
          • Bria SilbertB Bria Silbert

            I have won/last several games today and the game just disappears. Sometimes it says, REMATCH which I click but nothing happens. Sometimes it just disappears entirely and does not even show up in my list of completed games.

            D Offline
            D Offline
            dorothea
            wrote on last edited by
            #16

            @Bria-Silbert , I agree, my games are also doing the same, I am not getting credit for winning the game, yet if I lose, the information goes on my board. This has been happening since yesterday. I hope it gets cleared up because there is no point playing the way it is.

            1 Reply Last reply
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            • Timothy ClarkT Offline
              Timothy ClarkT Offline
              Timothy Clark
              wrote on last edited by
              #17

              why can i not get the ptherr question about below average/average/good and superb points per game averages and points per move answered?//

              1 Reply Last reply
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              • Claire CasciaroC Claire Casciaro

                @betterlate1
                Did you have answer from them???!

                B Offline
                B Offline
                betterlate1
                wrote on last edited by
                #18

                @Claire-Casciaro to what?

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                • Betty Ann HancockB Offline
                  Betty Ann HancockB Offline
                  Betty Ann Hancock
                  wrote on last edited by
                  #19

                  Lexulous is not showing my wins and losses, and when I try to rematch, the game just disappears. It is quite frustrating.

                  1 Reply Last reply
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                  • Suzanne Aivazian CohanS Offline
                    Suzanne Aivazian CohanS Offline
                    Suzanne Aivazian Cohan
                    wrote on last edited by
                    #20

                    Having the same problem of disappearing games when "rematch" appears.

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                    • Timothy ClarkT Offline
                      Timothy ClarkT Offline
                      Timothy Clark
                      wrote on last edited by
                      #21

                      its getting so bad i can't tell who i just got 12 ELO points for defeating...AAARRRGGGHHH!!!

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                      • Bria SilbertB Bria Silbert

                        I have won/last several games today and the game just disappears. Sometimes it says, REMATCH which I click but nothing happens. Sometimes it just disappears entirely and does not even show up in my list of completed games.

                        I Offline
                        I Offline
                        IvyGreen
                        wrote on last edited by
                        #22

                        @Bria-Silbert This has also happened to me over the past few days. My last four games have simply disappeared and not been counted in the stats

                        1 Reply Last reply
                        0
                        • Ted M. GossardT Offline
                          Ted M. GossardT Offline
                          Ted M. Gossard
                          wrote on last edited by
                          #23

                          Good news. My completed game that was lost is now restored. Hopefully this is happening with you here, too.

                          Suzanne Aivazian CohanS B 2 Replies Last reply
                          0
                          • Ted M. GossardT Ted M. Gossard

                            Good news. My completed game that was lost is now restored. Hopefully this is happening with you here, too.

                            Suzanne Aivazian CohanS Offline
                            Suzanne Aivazian CohanS Offline
                            Suzanne Aivazian Cohan
                            wrote on last edited by
                            #24

                            @Ted-M-Gossard Thanks!

                            Ted M. GossardT 1 Reply Last reply
                            0
                            • Bria SilbertB Offline
                              Bria SilbertB Offline
                              Bria Silbert
                              wrote on last edited by
                              #25

                              Thanks for the tip, Ted. My games continue to disappear and don't even show up in the archives.

                              1 Reply Last reply
                              0
                              • Mert ParsonsM Offline
                                Mert ParsonsM Offline
                                Mert Parsons
                                wrote on last edited by
                                #26

                                I have also lost the last 3 games that were over. Very frustrating!

                                1 Reply Last reply
                                0
                                • Claire CasciaroC Claire Casciaro

                                  @betterlate1
                                  Did you have answer from them???!

                                  B Offline
                                  B Offline
                                  betterlate1
                                  wrote on last edited by
                                  #27

                                  @Claire-Casciaro said in Game disappearing when over:

                                  @betterlate1
                                  Did you have answer from them???! When I email generally get response

                                  Claire CasciaroC 1 Reply Last reply
                                  0
                                  • Ted M. GossardT Ted M. Gossard

                                    Good news. My completed game that was lost is now restored. Hopefully this is happening with you here, too.

                                    B Offline
                                    B Offline
                                    betterlate1
                                    wrote on last edited by
                                    #28

                                    @Ted-M-Gossard Glad it found its way home 🙂

                                    1 Reply Last reply
                                    0
                                    • Suzanne Aivazian CohanS Suzanne Aivazian Cohan

                                      @Ted-M-Gossard Thanks!

                                      Ted M. GossardT Offline
                                      Ted M. GossardT Offline
                                      Ted M. Gossard
                                      wrote on last edited by
                                      #29

                                      @Suzanne-Aivazian-Cohan You're welcome! Lost another game completed, but points were rewarded, so I'm assuming it will appear on the board in a day or so like the other game was. 🙂

                                      Suzanne Aivazian CohanS 1 Reply Last reply
                                      0
                                      • B betterlate1

                                        @Claire-Casciaro said in Game disappearing when over:

                                        @betterlate1
                                        Did you have answer from them???! When I email generally get response

                                        Claire CasciaroC Offline
                                        Claire CasciaroC Offline
                                        Claire Casciaro
                                        wrote on last edited by
                                        #30

                                        @betterlate1 yes but it is stil not fix

                                        B 1 Reply Last reply
                                        0
                                        • Claire CasciaroC Claire Casciaro

                                          @betterlate1 yes but it is stil not fix

                                          B Offline
                                          B Offline
                                          betterlate1
                                          wrote on last edited by
                                          #31

                                          @Claire-Casciaro maybe send email to [email protected]

                                          B 1 Reply Last reply
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