Game disappearing when over

dorothea · replied to Bria Silbert on 12 Jul 2020, 18:55

@Bria-Silbert , I agree, my games are also doing the same, I am not getting credit for winning the game, yet if I lose, the information goes on my board. This has been happening since yesterday. I hope it gets cleared up because there is no point playing the way it is.

Timothy Clark · wrote on 12 Jul 2020, 20:19

why can i not get the ptherr question about below average/average/good and superb points per game averages and points per move answered?//

betterlate1 · replied to Claire Casciaro on 12 Jul 2020, 20:52

@Claire-Casciaro to what?

Betty Ann Hancock · wrote on 13 Jul 2020, 04:51

Lexulous is not showing my wins and losses, and when I try to rematch, the game just disappears. It is quite frustrating.

Suzanne Aivazian Cohan · wrote on 13 Jul 2020, 12:19

Having the same problem of disappearing games when "rematch" appears.

Timothy Clark · wrote on 13 Jul 2020, 12:50

its getting so bad i can't tell who i just got 12 ELO points for defeating...AAARRRGGGHHH!!!

IvyGreen · replied to Bria Silbert on 13 Jul 2020, 13:04

@Bria-Silbert This has also happened to me over the past few days. My last four games have simply disappeared and not been counted in the stats

Ted M. Gossard · 13 Jul 2020, 15:19

Good news. My completed game that was lost is now restored. Hopefully this is happening with you here, too.

Suzanne Aivazian Cohan · 13 Jul 2020, 18:13

@Ted-M-Gossard Thanks!

Bria Silbert · wrote on 13 Jul 2020, 16:58

Thanks for the tip, Ted. My games continue to disappear and don't even show up in the archives.

Mert Parsons · wrote on 13 Jul 2020, 17:47

I have also lost the last 3 games that were over. Very frustrating!

betterlate1 · 13 Jul 2020, 18:13

@Claire-Casciaro said in Game disappearing when over:

@betterlate1
Did you have answer from them???! When I email generally get response

betterlate1 · replied to Ted M. Gossard on 13 Jul 2020, 17:48

@Ted-M-Gossard Glad it found its way home

Ted M. Gossard · 13 Jul 2020, 19:20

@Suzanne-Aivazian-Cohan You're welcome! Lost another game completed, but points were rewarded, so I'm assuming it will appear on the board in a day or so like the other game was.

Claire Casciaro · 13 Jul 2020, 18:15

@betterlate1 yes but it is stil not fix

betterlate1 · 13 Jul 2020, 18:24

@Claire-Casciaro maybe send email to admin@lexulous.com

betterlate1 · replied to betterlate1 on 13 Jul 2020, 18:24

@Claire-Casciaro truth is I do not know what you are talking about unless you changed names particularly since your profile says u joined yesterday

Suzanne Aivazian Cohan · replied to Ted M. Gossard on 13 Jul 2020, 19:20

@Ted-M-Gossard I'll watch the points as you suggested. Thank you!

Timothy Clark · 14 Jul 2020, 02:25

can i get my win vs Patricia K that got mer almost 500 points...PLEASE???

Pangloss · replied to Timothy Clark on 14 Jul 2020, 02:25

@Timothy-Clark Tim/all - I'm pretty sure they'll eventually show up.