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Lexulous Word Game
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  3. Service Status

Service Status

Scheduled Pinned Locked Moved Announcements
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  • Denelda ClaytonD Offline
    Denelda ClaytonD Offline
    Denelda Clayton
    wrote on last edited by
    #78

    WHEN WILL LEXULOUS BE UP AND RUNNING...TIME PLEASE EXPECTED TO BE BACK UP...

    1 Reply Last reply
    0
    • Louie Yabut LarsenL Offline
      Louie Yabut LarsenL Offline
      Louie Yabut Larsen
      wrote on last edited by
      #79

      when will it be fixed?

      1 Reply Last reply
      0
      • J Offline
        J Offline
        jillmacc
        wrote on last edited by
        #80

        How much longer sigh?

        1 Reply Last reply
        0
        • lexulousL lexulous

          In case of any maintenance or service related problems we will be updating this topic.

          Earlier service updates:

          14th July 2020
          There was a big outage that was a result of the completed games not showing up in archives. To fix it we had to shutdown everything and clear up the queue. Sorry for the inconvenience! Your positive support messages were very encouraging for our team 😀

          13th July 2020
          The completed games are taking longer than usual to show up in your archive section. Don't worry, the results are there. They will get displayed soon.

          3rd July 2020
          Routine maintenance between 05:00AM UTC and 11:00AM UTC.

          24th May 2020
          Games were inaccessible for approximately 5 hours starting at 02:00 PM UTC.

          28th April 2020
          Games were inaccessible for approximately 1 hour starting at 07:30 AM UTC.

          Chithra KriishC Offline
          Chithra KriishC Offline
          Chithra Kriish
          wrote on last edited by
          #81

          @lexulous when will the site resume for playing?

          1 Reply Last reply
          0
          • Jane GurneyJ Offline
            Jane GurneyJ Offline
            Jane Gurney
            wrote on last edited by
            #82

            Not working still, when will it be up and running again?

            1 Reply Last reply
            0
            • Brenda GroveB Offline
              Brenda GroveB Offline
              Brenda Grove
              wrote on last edited by
              #83

              I've finished my breakfast, now I want a game. WHEN!!!!

              Sue LunjevichS 1 Reply Last reply
              2
              • Mick WebsterM Offline
                Mick WebsterM Offline
                Mick Webster
                wrote on last edited by
                #84

                FIX IT! i came here because Scrabble Go is crap, maybe I should go back to the horror that that is....

                1 Reply Last reply
                0
                • Brenda GroveB Brenda Grove

                  I've finished my breakfast, now I want a game. WHEN!!!!

                  Sue LunjevichS Offline
                  Sue LunjevichS Offline
                  Sue Lunjevich
                  wrote on last edited by
                  #85

                  @Brenda-Grove
                  Doesn’t look like they’re going to reply which is typical actually. Don’t know why we bother asking. There should’ve been a notification of the outage

                  lexulousL 1 Reply Last reply
                  0
                  • Sue LunjevichS Sue Lunjevich

                    @Brenda-Grove
                    Doesn’t look like they’re going to reply which is typical actually. Don’t know why we bother asking. There should’ve been a notification of the outage

                    lexulousL Offline
                    lexulousL Offline
                    lexulous
                    wrote on last edited by
                    #86

                    @Sue-Lunjevich Request you to please check the first message right at the top of this page which has updates.

                    1 Reply Last reply
                    0
                    • Chithra KriishC Offline
                      Chithra KriishC Offline
                      Chithra Kriish
                      wrote on last edited by
                      #87

                      thanks for the reply. Can you give us a time frame. I do understand your problems but have to admit that Lex has become an addiction 🙂

                      Lalitha MenonL 1 Reply Last reply
                      0
                      • June GurvichJ Offline
                        June GurvichJ Offline
                        June Gurvich
                        wrote on last edited by
                        #88

                        I pray you can get us playing again.
                        My friends and I have been greatly missing our
                        games for far too long.

                        HELP!!!!!!

                        1 Reply Last reply
                        0
                        • Chithra KriishC Chithra Kriish

                          thanks for the reply. Can you give us a time frame. I do understand your problems but have to admit that Lex has become an addiction 🙂

                          Lalitha MenonL Offline
                          Lalitha MenonL Offline
                          Lalitha Menon
                          wrote on last edited by
                          #89

                          @Chithra-Kriish agree totally

                          Roni PatriceR 1 Reply Last reply
                          0
                          • Y Offline
                            Y Offline
                            yeababynz
                            wrote on last edited by
                            #90

                            progress. my 10000 game id + pro subscription is recognised by this forum. In the event that you fail to fix the site, when will the pro-subscription be refunded?

                            1 Reply Last reply
                            0
                            • Alison ColbyA Offline
                              Alison ColbyA Offline
                              Alison Colby
                              wrote on last edited by
                              #91

                              I have nothing through fb and the app. It's completely down. I don't have a subscription.

                              Alison ColbyA 1 Reply Last reply
                              0
                              • Alison ColbyA Alison Colby

                                I have nothing through fb and the app. It's completely down. I don't have a subscription.

                                Alison ColbyA Offline
                                Alison ColbyA Offline
                                Alison Colby
                                wrote on last edited by
                                #92

                                @Alison-Colby How long is this "hour long" maintenance going to last?

                                B 1 Reply Last reply
                                0
                                • lexulousL lexulous

                                  In case of any maintenance or service related problems we will be updating this topic.

                                  Earlier service updates:

                                  14th July 2020
                                  There was a big outage that was a result of the completed games not showing up in archives. To fix it we had to shutdown everything and clear up the queue. Sorry for the inconvenience! Your positive support messages were very encouraging for our team 😀

                                  13th July 2020
                                  The completed games are taking longer than usual to show up in your archive section. Don't worry, the results are there. They will get displayed soon.

                                  3rd July 2020
                                  Routine maintenance between 05:00AM UTC and 11:00AM UTC.

                                  24th May 2020
                                  Games were inaccessible for approximately 5 hours starting at 02:00 PM UTC.

                                  28th April 2020
                                  Games were inaccessible for approximately 1 hour starting at 07:30 AM UTC.

                                  Lola MathaiL Offline
                                  Lola MathaiL Offline
                                  Lola Mathai
                                  wrote on last edited by
                                  #93

                                  @lexulous it would be good if you could do the maintenance when India sleeps..we're millions of us playing here esp with the confinement status of having to stay indoors !!

                                  1 Reply Last reply
                                  0
                                  • Lalitha MenonL Lalitha Menon

                                    @Chithra-Kriish agree totally

                                    Roni PatriceR Offline
                                    Roni PatriceR Offline
                                    Roni Patrice
                                    wrote on last edited by
                                    #94

                                    @Lalitha-Menon I agree. Esp with covid, lex is a fantastic way to stay connected with family (especially elderly parents). need our lex fix 🙂

                                    1 Reply Last reply
                                    1
                                    • Lola MathaiL Offline
                                      Lola MathaiL Offline
                                      Lola Mathai
                                      wrote on last edited by
                                      #95

                                      oh yes...in my case, tis my way of staying connected with my daughter ! LEX OH LEX..PLEASE DO HURRY !!

                                      1 Reply Last reply
                                      1
                                      • Alison ColbyA Alison Colby

                                        @Alison-Colby How long is this "hour long" maintenance going to last?

                                        B Offline
                                        B Offline
                                        betterlate1
                                        wrote on last edited by
                                        #96

                                        @Alison-Colby As long as it takes to fix it? Like you waiting for my lex fix..so far cleaned the tub, have loads in the washer and dryer, brought some food in from the garage..so much as rather play lex at least i am caught up with housework.

                                        1 Reply Last reply
                                        0
                                        • Y Offline
                                          Y Offline
                                          yeababynz
                                          wrote on last edited by
                                          #97

                                          is anyone else having access issues to the lounge? 6f326743-5a5d-459b-a329-6f10bcd3cddb-image.png

                                          It's been nearly 30 minutes and the message I get is that it's down for maintenance

                                          B 1 Reply Last reply
                                          0
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