Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse
Lexulous Word Game
  1. Home
  2. Questions / Playing Tips
  3. Facebook Account Sync Issues (Apple Devices)

Facebook Account Sync Issues (Apple Devices)

Scheduled Pinned Locked Moved Questions / Playing Tips
13 Posts 12 Posters 11.7k Views
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • lexulousL Offline
    lexulousL Offline
    lexulous
    wrote on last edited by
    #1

    This is applicable for Apple devices only

    Sometimes you may find that you tapped on Facebook to connect but your games have vanished.

    This issue occurs when there are multiple Facebook accounts on your device. It's very easy to solve this problem:

    1. Please open Lexulous, tap on Settings (top right), scroll down and tap on X to logout of Facebook.

    2. Then open Safari, visit www.facebook.com and Logout.

    3. Finally, open Lexulous app, tap on Facebook option to reconnect with the correct account.

    These steps will get your account & games back.

    SlotozillaS 1 Reply Last reply
    2
  • Gail GordonG Offline
    Gail GordonG Offline
    Gail Gordon
    wrote on last edited by
    #2

    I have tried many times to reconnect to lex on my ipad, its fine on my iphone and desktop but I cannot get an up to date version. I have followed all of the instructions you sent me and still it opens as a new site. I have 40 games playing, i would love to get to play them on my ipad again. My Lex ID with the 40 games on it is 2139-0816-3318 is there any way that I can reconnect using my Lex Id. There is nowhere that I can see in the game ap that I can do this. It would be so easy to get to my account this way.

    I am getting desperate.

    Gail

    lexulousL 1 Reply Last reply
    0
  • lexulousL Offline
    lexulousL Offline
    lexulous
    replied to Gail Gordon on last edited by
    #3

    @gail-gordon All good now?

    1 Reply Last reply
    0
  • Miriam GershoM Offline
    Miriam GershoM Offline
    Miriam Gersho
    wrote on last edited by
    #4

    Wrong solution. I do not have a facebook account.

    1 Reply Last reply
    0
  • SlotozillaS Offline
    SlotozillaS Offline
    Slotozilla
    replied to lexulous on last edited by
    #5

    @lexulous Detailed explanation

    1 Reply Last reply
    0
  • abhisheksharmaA Offline
    abhisheksharmaA Offline
    abhisheksharma
    wrote on last edited by
    #6

    I've tried multiple times to reconnect to Lex on my iPhone and it works fine on my iPad and desktop, but I can't get the updated version. I followed all the instructions you sent me, but it still opens as a new site. I've played
    20 games and would love to play them again on my iPad. My Lex ID with
    20 games registered is 2832-5786-8338. Is there a way to reconnect the Lex ID? I can't find anywhere in the gaming AP where I can do this. Accessing my account this way is very easy.

    B 1 Reply Last reply
    0
  • B Offline
    B Offline
    bonhi
    replied to abhisheksharma on last edited by
    #7

    @abhisheksharma Please mail us at admin@lexulous.com

    1 Reply Last reply
    0
  • Greg BowersG Offline
    Greg BowersG Offline
    Greg Bowers
    wrote on last edited by
    #8
    This post is deleted!
    1 Reply Last reply
    0
  • Lucía MartynL Offline
    Lucía MartynL Offline
    Lucía Martyn
    wrote on last edited by
    #9

    If you're having issues syncing your Facebook account on your Apple device, here are a few troubleshooting steps you can try:

    Check your internet connection: Make sure your device is connected to the internet and that the connection is stable. If you're using Wi-Fi, try switching to mobile data or vice versa.

    Update Facebook: Check if there's a new version of the Facebook app available in the App Store and update it if necessary.

    Check Facebook settings: Open the Facebook app on your device and go to Settings > Account Settings > General > Device Management. Make sure your device is listed there and that the toggle next to it is switched on.

    Reinstall Facebook: Try deleting the Facebook app from your device and reinstalling it from the App Store.

    Restart your device: Sometimes, simply restarting your device can resolve syncing issues.

    If the issue persists, you may want to consider reaching out to Apple support as well, as there may be a deeper issue with your device's settings or software.

    1 Reply Last reply
    0
  • K Offline
    K Offline
    Katyrivera
    wrote on last edited by
    #10

    @gail-gordon said in Facebook Account Sync Issues (Apple Devices):

    drift boss
    I have tried many times to reconnect to lex on my ipad

    I don't use the game too much so it still works fine

    1 Reply Last reply
    0
  • A Offline
    A Offline
    abhishek7514
    wrote on last edited by
    #11

    I don't use the game too much so it still works fine

    1 Reply Last reply
    0
  • mrshadM Offline
    mrshadM Offline
    mrshad
    wrote on last edited by
    #12

    @lexulous said in Facebook Account Sync Issues (Apple Devices):

    This is applicable for Apple devices only
    Sometimes you may find that you tapped on Facebook to connect but your games have vanished.
    This issue occurs when there are multiple Facebook accounts on your device. It's very easy to solve this problem:

    Please open Lexulous, tap on Settings (top right), scroll down and tap on X to logout of Facebook.

    Then open Safari, visit www.facebook.com and Logout.

    Finally, open Lexulous app, tap on Facebook option to reconnect with the correct account.

    These steps will get your account & games back.

    Thank you so much for sharing this helpful tip! It's great to know how to resolve the issue of disappearing games on Apple devices when there are multiple Facebook accounts. Your step-by-step instructions are clear and easy to follow, and I'm sure many people will find this information incredibly valuable. Your willingness to share this solution is truly appreciated! 🙌👍😊

    barlow jenkinsB 1 Reply Last reply
    0
  • barlow jenkinsB Offline
    barlow jenkinsB Offline
    barlow jenkins
    replied to mrshad on last edited by
    #13

    Try deleting the app from your iPhone and then reinstalling it.

    basket random

    1 Reply Last reply
    0

  • Login

  • Don't have an account? Register

  • Login or register to search.
  • First post
    Last post
0
  • Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Groups