Facebook Account Sync Issues (Apple Devices)


  • This is applicable for Apple devices only

    Sometimes you may find that you tapped on Facebook to connect but your games have vanished.

    This issue occurs when there are multiple Facebook accounts on your device. It's very easy to solve this problem:

    1. Please open Lexulous, tap on Settings (top right), scroll down and tap on X to logout of Facebook.

    2. Then open Safari, visit www.facebook.com and Logout.

    3. Finally, open Lexulous app, tap on Facebook option to reconnect with the correct account.

    These steps will get your account & games back.


  • I have tried many times to reconnect to lex on my ipad, its fine on my iphone and desktop but I cannot get an up to date version. I have followed all of the instructions you sent me and still it opens as a new site. I have 40 games playing, i would love to get to play them on my ipad again. My Lex ID with the 40 games on it is 2139-0816-3318 is there any way that I can reconnect using my Lex Id. There is nowhere that I can see in the game ap that I can do this. It would be so easy to get to my account this way.

    I am getting desperate.

    Gail


  • @gail-gordon All good now?