Facebook Account Sync Issues (Apple Devices)
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This is applicable for Apple devices only
Sometimes you may find that you tapped on Facebook to connect but your games have vanished.
This issue occurs when there are multiple Facebook accounts on your device. It's very easy to solve this problem:
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Please open Lexulous, tap on Settings (top right), scroll down and tap on X to logout of Facebook.
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Then open Safari, visit www.facebook.com and Logout.
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Finally, open Lexulous app, tap on Facebook option to reconnect with the correct account.
These steps will get your account & games back.
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I have tried many times to reconnect to lex on my ipad, its fine on my iphone and desktop but I cannot get an up to date version. I have followed all of the instructions you sent me and still it opens as a new site. I have 40 games playing, i would love to get to play them on my ipad again. My Lex ID with the 40 games on it is 2139-0816-3318 is there any way that I can reconnect using my Lex Id. There is nowhere that I can see in the game ap that I can do this. It would be so easy to get to my account this way.
I am getting desperate.
Gail
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@gail-gordon All good now?
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Wrong solution. I do not have a facebook account.
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@lexulous Detailed explanation
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I've tried multiple times to reconnect to Lex on my iPhone and it works fine on my iPad and desktop, but I can't get the updated version. I followed all the instructions you sent me, but it still opens as a new site. I've played
20 games and would love to play them again on my iPad. My Lex ID with
20 games registered is 2832-5786-8338. Is there a way to reconnect the Lex ID? I can't find anywhere in the gaming AP where I can do this. Accessing my account this way is very easy. -
@abhisheksharma Please mail us at admin@lexulous.com
