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    Facebook Account Sync Issues (Apple Devices)

    Questions / Playing Tips
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    • lexulous
      lexulous last edited by

      This is applicable for Apple devices only

      Sometimes you may find that you tapped on Facebook to connect but your games have vanished.

      This issue occurs when there are multiple Facebook accounts on your device. It's very easy to solve this problem:

      1. Please open Lexulous, tap on Settings (top right), scroll down and tap on X to logout of Facebook.

      2. Then open Safari, visit www.facebook.com and Logout.

      3. Finally, open Lexulous app, tap on Facebook option to reconnect with the correct account.

      These steps will get your account & games back.

      Slotozilla 1 Reply Last reply Reply Quote 2
      • Gail Gordon
        Gail Gordon last edited by

        I have tried many times to reconnect to lex on my ipad, its fine on my iphone and desktop but I cannot get an up to date version. I have followed all of the instructions you sent me and still it opens as a new site. I have 40 games playing, i would love to get to play them on my ipad again. My Lex ID with the 40 games on it is 2139-0816-3318 is there any way that I can reconnect using my Lex Id. There is nowhere that I can see in the game ap that I can do this. It would be so easy to get to my account this way.

        I am getting desperate.

        Gail

        lexulous 1 Reply Last reply Reply Quote 0
        • lexulous
          lexulous @Gail Gordon last edited by

          @gail-gordon All good now?

          1 Reply Last reply Reply Quote 0
          • Miriam Gersho
            Miriam Gersho last edited by

            Wrong solution. I do not have a facebook account.

            1 Reply Last reply Reply Quote 0
            • Slotozilla
              Slotozilla @lexulous last edited by

              @lexulous Detailed explanation

              1 Reply Last reply Reply Quote 0
              • abhisheksharma
                abhisheksharma last edited by

                I've tried multiple times to reconnect to Lex on my iPhone and it works fine on my iPad and desktop, but I can't get the updated version. I followed all the instructions you sent me, but it still opens as a new site. I've played
                20 games and would love to play them again on my iPad. My Lex ID with
                20 games registered is 2832-5786-8338. Is there a way to reconnect the Lex ID? I can't find anywhere in the gaming AP where I can do this. Accessing my account this way is very easy.

                B 1 Reply Last reply Reply Quote 0
                • B
                  bonhi @abhisheksharma last edited by

                  @abhisheksharma Please mail us at admin@lexulous.com

                  1 Reply Last reply Reply Quote 0
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