Play button unresponsive on final move

@wildest40 Seems to be a bit of a lottery as to whether you'll be able to submit final move to wrap game up. Hope they're looking into this.

lexulous

does pressing enter key on your keyboard work? Can you try that next time you face this problem and let us know. Thanks.

@lexulous not Dan Mitchell but hitting enter does not work for me

@lexulous When this problem arises, pressing enter/return doesn't work. I stated this in my first post, if you'd taken the time to read it. I'm unable to submit the move using any method. Consider topic title changed to 'Unable to submit final move' as I can't edit title.

flea10009

@lexulous Just happened to me--final tile for a tie. Refreshing does nothing. Maybe 'reload?'
Also possibly losing a game for being unable to place JO-ZO with J on a triple. ZO recognized by both US and UK Scrabble dictionaries but not here?

lexulous

@flea10009 which game number is this?

lexulous

This issue is now resolved. Thank you to everyone for writing in. Do share a screenshot if you continue to face the problem. We were able to track it quickly thanks to being able to locate @flea10009 's game.

flea10009

@lexulous does this work? if not let me know https://www.lexulous.com/v2/g/15600049
thanks!

flea10009

@lexulous can confirm. fixed. thanks!
now about that rematch button that just hangs there?

lexulous

@flea10009 rematch seems to be fine, can you please share a screenshot in case you find it not working?

@lexulous the button seems to work but now seems the spot to hit enter has gotten smaller. It takes longer to find the right spot. Appears that someone figured where to hit enter but had a small finger

@betterlate1-0 spot to hit seems to have grown thank you..now short of tying players up and throwing them away,how do we stop settings from changing..

jrp32

@lexulous said in Play button unresponsive on final move:

@flea10009 rematch seems to be fine, can you please share a screenshot in case you find it not working?

this may be an old topic, but i want to chime in and say that it is NOT working fine, at least for me, in V2, using Firefox as the base browser.

rematch = yes, use same parameters = yes
Screen changes and appears to be processing commands but hangs.
Escape key ends the hang.
Screen refresh returns to the finished game.
But......new rematch game is now ready to play when I get to it.

editorial comment -- much more complicated than necessary.

@jrp32 saw on here that cant use enter at end.. just reload

ThatGuyThere202

@jrp32 I do get this experience (hanging on rematch), but less than half the time. Usually it works OK, though I still think they haven't fixed the thing where the person who requests the rematch is always the first to move in the new game.
I've been guessing that the times it "hangs" involve opponents who are playing via the mobile app, or possibly people who left before they could receive my request? Maybe not. Maybe it's just broken.

sakamvari

@thatguythere202 Sorry for the inconvenience, We have shared this issue of a rematch with our devs team, we will definitely look into this.

@dan-mitchell for any issue just reload and return

@betterlate1-0 Not sure why you're suddenly bumping this thread. This was one of the initial post-flash issues that was rectified a while ago. Thanks for the tip though.