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    • Richard Marchessault
      Richard Marchessault last edited by

      I have paid for ad removal through Amazon. However, I still receive ads. What needs to be done to get the service I have paid for? My Id is: 1609-0745-0135

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      • ?
        A Former User @Richard Marchessault last edited by

        @richard-marchessault

        There might be something in this thread that helps:
        https://forum.lexulous.com/topic/690/android-versus-kindle

        Email them as well at admin@lexulous.com

        Richard Marchessault 1 Reply Last reply Reply Quote 0
        • Richard Marchessault
          Richard Marchessault @Guest last edited by

          @dan-mitchell The ads come and go. For a time there will be no ads, then they begin again. When I check the settings, I see that the ad removal option is sometimes on and at other times off. Not an option I can change. It only changed when I paid, but then after paying it later goes off. It would appear that this is totally controlled by Lexulous, and that they are either turning it off, or they are modifying their app in ways that turns it off. Frustrating to be sure. It's not a lot of money to pay, but having paid it, it sure would be great if it worked.

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