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Questions / Playing Tips

Ask for playing tips, find solutions or share your ideas!

874 Topics 4.4k Posts
  • 0 Votes
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    @Cyndy-Leslie We request you to please opt for the latest version of the app. If you further face any issue, please do let us know at admin@lexulous.com

  • Poor players

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    Thank you so much for the suggestion.
    Reason why 14 days given before we forfeit the game.
    Some players prefer a slower pace, with more time to ponder their moves. 14 days allows for more flexibility.
    Unexpected events can delay someone's ability to play. 14 days provides a buffer for these situations.
    A shorter window like 5 days could lead to more frequent forfeits, discouraging players who might just be busy.

  • 0 Votes
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    Apologies for the inconvenience. Please mail us at admin@lexulous.com with the game id so that we can check.

  • Page Unresponsive

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    @wellygoggles Apologies for the inconvenience caused. Please mail us at admin@lexulous.com with some more details like the interval of time this issue is occurring, also please try in different browser.

  • The word HEMI

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    @sue-z-tonasket For recommendation of word please see: https://forum.lexulous.com/topic/30/recommend-addition-removal-of-words

  • playing or not playing

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    @sarahbruno We request you to please write to us at admin@lexulous.com from your register mail id so that we can look into the issue.

  • Logging out

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    PanglossP

    I don't mean to sound rude, but the few times I have emailed an issue to admin the response is pretty much non-existent.

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    @carol-rein-brenden Can you please share some more details of any error message that you get? Maybe you can share a screenshot with us at admin@lexulous.com

  • Swapping

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    R

    @anexparrot Not exactly correct. If you select all they will all exchange. You have to put back what you want to keep as opposed to deselecting what you don't want. I learned this the hard way!

  • Blocking

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    barlow jenkinsB

    You don't lose, the game still goes on normally.

  • Fix chat so it isn't always shutting off

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    R

    @bonhi Thank you. It seems to work now!

  • People not playing

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    PanglossP

    @wildest40 I don't know the answer but also I'm not sure in which format you're playing. When I use the app on my Android phone and play a live game, sometimes that will happen. I'll set the game up in the game room and somebody automatically joins and then don't doesn't play. My grape is that it takes 3 minutes of waiting until the game automatically ends. If you're talking about some other format I'm not sure what to say

  • finding opponents

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    When you play people that you enjoy playing ask if they want to be on your friend's list. Then when they come online you will see them and they will see you.

  • is lex live down?

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    @jo Apologies for the inconvenience caused, the issue is resolved, we request to please check if you still face the same issue please do let us know at admin@lexulous.com

  • Connection lost, reconnecting

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    @bonilyn Apologies for the inconvenience caused, the issue is resolved, we request to please check if you still face the same issue please do let us know at admin@lexulous.com

  • Unable to connect

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    @sup2017 Apologies for the inconvenience caused, the issue is resolved, we request to please check if you still face the same issue please do let us know at admin@lexulous.com

  • "connection lost, reconnecting........."

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    @hari-singh Apologies for the inconvenience caused, the issue is resolved, we request to please check if you still face the same issue please do let us know at admin@lexulous.com

  • browser notifications?

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    ulna operatingU

    @gorilla tag Your suggestion is one that we would definitely take into consideration. It is very much appreciated.

  • This game can be so annoying

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    PanglossP

    Since I posted this message I haven't deleted one game people have started with me and deleted the game and now I'm getting the message as if I'm the person deleting them. Since the developers are completely unresponsive I guess I'm just ranting here for no better reason other than to rant.
    I've I canceled my subscription for this reason. I'm sure my $4 or whatever it is per year will make no difference to them, but got to vote with my feet right?
    Thanks everyone for listening

  • This topic is deleted!

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