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Lexulous Word Game
  1. Home
  2. Questions / Playing Tips
  3. Letters still won't stick to board

Letters still won't stick to board

Scheduled Pinned Locked Moved Questions / Playing Tips
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  • J Offline
    J Offline
    Jean Meier
    wrote on 13 Mar 2021, 09:20 last edited by
    #1

    It is impossible to play because my letters keep falling off the board, won't stick at all. This problem appeared briefly last week, but has returned with a vengeance. Help needed!

    L ? 2 Replies Last reply 13 Mar 2021, 09:39
    1
  • L Offline
    L Offline
    lexulous
    replied to Jean Meier on 13 Mar 2021, 09:39 last edited by
    #2

    @jean-meier Is there any particular ad on screen when this happens? can you please email a screenshot to admin@lexulous.com

    J D 2 Replies Last reply 13 Mar 2021, 09:52
    0
  • J Offline
    J Offline
    jjf1012
    replied to lexulous on 13 Mar 2021, 09:52 last edited by
    #3

    @lexulous same is happening to me today in live - can only play bottom half of board. don't have any ads showing.

    L 1 Reply Last reply 13 Mar 2021, 09:54
    1
  • L Offline
    L Offline
    lexulous
    replied to jjf1012 on 13 Mar 2021, 09:54 last edited by
    #4

    @jjf1012 which browser do you use. Can you share a screenshot please via email.

    J 1 Reply Last reply 13 Mar 2021, 10:10
    0
  • J Offline
    J Offline
    jjf1012
    replied to lexulous on 13 Mar 2021, 10:10 last edited by
    #5

    @lexulous b0e8d1ab-95fd-448f-a54f-08d586dc60ac-image.png

    i could play some then just wouldnt stick. I was playing partners top half of board

    1 Reply Last reply
    0
  • M Offline
    M Offline
    Menutha
    wrote on 13 Mar 2021, 10:14 last edited by
    #6

    my letters will not stick on the top half of the board - Help! I love my scrabble.

    B 1 Reply Last reply 13 Mar 2021, 13:15
    0
  • B Offline
    B Offline
    bestofgdo
    replied to Menutha on 13 Mar 2021, 13:15 last edited by
    #7

    @menutha

    same here..I thought it was bad that every game required me to reboot ..I always get a red bar saying I have been disconnected

    1 Reply Last reply
    1
  • D Offline
    D Offline
    drlulu
    replied to lexulous on 13 Mar 2021, 13:29 last edited by
    #8

    @lexulous I am having the same problem and so is at least one other opponent. I noticed you asked about ads but I have an ad-blocker on and there is no ad when this happens.

    1 Reply Last reply
    2
  • L Offline
    L Offline
    lexulous
    wrote on 13 Mar 2021, 14:12 last edited by
    #9

    Please try reloading the page, we made some changes just now. Let us know if this continues. Screenshots were of help.

    J 1 Reply Last reply 13 Mar 2021, 15:21
    0
  • J Offline
    J Offline
    Jean Meier
    replied to lexulous on 13 Mar 2021, 15:21 last edited by
    #10

    @lexulous I DID reload and started a game, only to find that while I could, with repeated attempts, place letters on the bottom half of the board, I could not place any letters on the top part. My opponent was having the same problem, both in that game and in previous ones. Still not fixed, guys, please keep working on it. I do not think it is the fault of the ads, because it happens regardless of what ads are on screen.

    L 1 Reply Last reply 13 Mar 2021, 16:08
    1
  • L Offline
    L Offline
    lexulous
    replied to Jean Meier on 13 Mar 2021, 16:08 last edited by
    #11

    @jean-meier can you share a screenshot too?

    1 Reply Last reply
    0
  • ? Offline
    ? Offline
    A Former User
    replied to Jean Meier on 13 Mar 2021, 16:43 last edited by
    #12

    @jean-meier This sometimes happens when you drag letters to the board. I suggest you use one of the other more efficient methods. First, click the board once or twice for the direction arrow (a lot of people still don't know about this), then you can either type your word (including backspace to remove letters), or you can click on tiles in the rack to place them (click them again to remove them from board).

    J 1 Reply Last reply 13 Mar 2021, 17:40
    0
  • J Offline
    J Offline
    Jean Meier
    replied to A Former User on 13 Mar 2021, 17:40 last edited by
    #13

    @dan-mitchell Thank you, Dan! That solution finally worked.

    1 Reply Last reply
    0
  • S sakamvari locked this topic on 10 May 2022, 12:03
13 Mar 2021, 09:20

3/13

13 Mar 2021, 09:52

topic:navigator.unread, 10
13 Mar 2021, 17:40
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