Letters still won't stick to board
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It is impossible to play because my letters keep falling off the board, won't stick at all. This problem appeared briefly last week, but has returned with a vengeance. Help needed!
@jean-meier Is there any particular ad on screen when this happens? can you please email a screenshot to [email protected]
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@jean-meier Is there any particular ad on screen when this happens? can you please email a screenshot to [email protected]
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@lexulous same is happening to me today in live - can only play bottom half of board. don't have any ads showing.
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@jean-meier Is there any particular ad on screen when this happens? can you please email a screenshot to [email protected]
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Please try reloading the page, we made some changes just now. Let us know if this continues. Screenshots were of help.
@lexulous I DID reload and started a game, only to find that while I could, with repeated attempts, place letters on the bottom half of the board, I could not place any letters on the top part. My opponent was having the same problem, both in that game and in previous ones. Still not fixed, guys, please keep working on it. I do not think it is the fault of the ads, because it happens regardless of what ads are on screen.
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@lexulous I DID reload and started a game, only to find that while I could, with repeated attempts, place letters on the bottom half of the board, I could not place any letters on the top part. My opponent was having the same problem, both in that game and in previous ones. Still not fixed, guys, please keep working on it. I do not think it is the fault of the ads, because it happens regardless of what ads are on screen.
@jean-meier can you share a screenshot too?
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It is impossible to play because my letters keep falling off the board, won't stick at all. This problem appeared briefly last week, but has returned with a vengeance. Help needed!
@jean-meier This sometimes happens when you drag letters to the board. I suggest you use one of the other more efficient methods. First, click the board once or twice for the direction arrow (a lot of people still don't know about this), then you can either type your word (including backspace to remove letters), or you can click on tiles in the rack to place them (click them again to remove them from board).
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@jean-meier This sometimes happens when you drag letters to the board. I suggest you use one of the other more efficient methods. First, click the board once or twice for the direction arrow (a lot of people still don't know about this), then you can either type your word (including backspace to remove letters), or you can click on tiles in the rack to place them (click them again to remove them from board).
@dan-mitchell Thank you, Dan! That solution finally worked.
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S sakamvari locked this topic on
