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Lexulous Word Game
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  2. Questions / Playing Tips
  3. No email alerts and letters get stuck on my rack and can't be moved onto the board.

No email alerts and letters get stuck on my rack and can't be moved onto the board.

Scheduled Pinned Locked Moved Questions / Playing Tips
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  • M Offline
    M Offline
    marsya45
    wrote on 20 Jul 2021, 23:22 last edited by
    #1

    Re: No email alerts

    L 1 Reply Last reply 21 Jul 2021, 05:27
    0
  • L Offline
    L Offline
    lexulous
    replied to marsya45 on 21 Jul 2021, 05:27 last edited by
    #2

    @marsya45 Please contact admin@lexulous.com with your email ID. Regarding letters stuck on rack, which device & browser are you using?

    M 1 Reply Last reply 21 Jul 2021, 13:10
    0
  • M Offline
    M Offline
    marsya45
    replied to lexulous on 21 Jul 2021, 13:10 last edited by
    #3

    @lexulous
    I'm using Windows 10 on my laptop. I have to refresh the page several times to get the letters to move. This only happens when I play through Google, but not when I play on Facebook. I now have several people I play with in repeat games on Google so would like to continue.

    L 1 Reply Last reply 23 Jul 2021, 10:19
    0
  • L Offline
    L Offline
    lexulous
    replied to marsya45 on 23 Jul 2021, 10:19 last edited by
    #4

    @marsya45 Which browser do you use? What is the version?

    M 1 Reply Last reply 23 Jul 2021, 11:31
    0
  • M Offline
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    marsya45
    replied to lexulous on 23 Jul 2021, 11:31 last edited by
    #5

    @lexulous As I stated in my original post, I use Windows 10 on Google.

    L 1 Reply Last reply 23 Jul 2021, 12:36
    0
  • L Offline
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    lexulous
    replied to marsya45 on 23 Jul 2021, 12:36 last edited by
    #6

    @marsya45 Windows 10 is your operating system, however the browser is the software where you type the website address www.lexulous.com. Can you tell us which browser and version?

    M 1 Reply Last reply 23 Jul 2021, 14:10
    0
  • M Offline
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    marsya45
    replied to lexulous on 23 Jul 2021, 14:10 last edited by
    #7

    @lexulous I use Chrome

    L 1 Reply Last reply 24 Jul 2021, 06:15
    0
  • L Offline
    L Offline
    lexulous
    replied to marsya45 on 24 Jul 2021, 06:15 last edited by
    #8

    @marsya45 What is the version of Chrome that you use? Please share the detail so that we can understand. Most people on Chrome do not face this problem.

    1 Reply Last reply
    0
  • S sakamvari locked this topic on 12 May 2022, 07:06
20 Jul 2021, 23:22

1/8

20 Jul 2021, 23:22

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24 Jul 2021, 06:15
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