No email alerts and letters get stuck on my rack and can't be moved onto the board.

marsya45 · 21 Jul 2021, 05:27

lexulous · 21 Jul 2021, 13:10

@marsya45 Please contact admin@lexulous.com with your email ID. Regarding letters stuck on rack, which device & browser are you using?

marsya45 · 23 Jul 2021, 10:19

@lexulous
I'm using Windows 10 on my laptop. I have to refresh the page several times to get the letters to move. This only happens when I play through Google, but not when I play on Facebook. I now have several people I play with in repeat games on Google so would like to continue.

lexulous · 23 Jul 2021, 11:31

@marsya45 Which browser do you use? What is the version?

marsya45 · 23 Jul 2021, 12:36

@lexulous As I stated in my original post, I use Windows 10 on Google.

lexulous · 23 Jul 2021, 14:10

@marsya45 Windows 10 is your operating system, however the browser is the software where you type the website address www.lexulous.com. Can you tell us which browser and version?

marsya45 · 24 Jul 2021, 06:15

@lexulous I use Chrome

lexulous · replied to marsya45 on 24 Jul 2021, 06:15

@marsya45 What is the version of Chrome that you use? Please share the detail so that we can understand. Most people on Chrome do not face this problem.