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Lexulous Word Game
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  2. Questions / Playing Tips
  3. Connection lost, reconnecting...

Connection lost, reconnecting...

Scheduled Pinned Locked Moved Questions / Playing Tips
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  • J Offline
    J Offline
    jayser
    wrote on last edited by
    #1

    Only when playing on 'practice solo' and not when playing an email opponent, I get this message and game won't load. Lexulous said the server can be slow and waiting a short time or refreshing should fix it. But that did absolutely nothing to fix the problem. I googled it and found several others had this issue, so the issue wasn't and isn't on my end. I sent the link to Lexulous and shortly after the issue was fixed. That lasted a month and now the issue is back. Why?

    S 1 Reply Last reply
    0
    • J jayser

      Only when playing on 'practice solo' and not when playing an email opponent, I get this message and game won't load. Lexulous said the server can be slow and waiting a short time or refreshing should fix it. But that did absolutely nothing to fix the problem. I googled it and found several others had this issue, so the issue wasn't and isn't on my end. I sent the link to Lexulous and shortly after the issue was fixed. That lasted a month and now the issue is back. Why?

      S Offline
      S Offline
      sakamvari
      wrote on last edited by
      #2

      @jayser Apologies for the inconvenience caused to you. Thank you for bringing this to our attention. We are working on it and it will be resolved as soon as possible.

      R 1 Reply Last reply
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      • S sakamvari

        @jayser Apologies for the inconvenience caused to you. Thank you for bringing this to our attention. We are working on it and it will be resolved as soon as possible.

        R Offline
        R Offline
        roymccoy
        wrote on last edited by roymccoy
        #3

        @sakamvari

        Please have him fix the score thermometer while he's at it, thanks – it's down again. This is what is known as a "bug", and generally attempts are made to "debug" such problems.

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