Using Lex on a different device

[amie]

I have just started using a device that I haven't used for a while. When I open Lexulous on this device, it doesn't open my current games. In fact it only opens a completed game from several months ago. How do I get Lexulous to update?

[sakamvari]

@amie Apologies for the inconvenience caused to you. Please reach out to admin@lexulous.com

[roymccoy]

I sense something curious at play here. @lexulous is on the forum, right? So what is all this @sakamvari repeatedly telling people to write to the admin, lexulous? Is lexulous ignoring issues unless and until sakamvari tells the person to write to lexulous – when lexulous presumably has already seen it? Why doesn't lexulous ever pick anything up without the annoying, repetitious, do-nothing interventions of sakamvari?

[A Former User]

@roymccoy perhaps one possibility is he means not in his jurisdiction to fix that particular issue

[roymccoy]

@betterlate1-0
Thank you very much for this quite plausible interpretation.