All past games wiped clean
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@oumari-yorke Same here ,All was well until I clicked on that Maintenance message !!!
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@paulo-pereira The same thing has happened to me. I followed the instructions on the game and I temporarily got a new format of the game. It was awful...full of ads. My game keeps reverting back to the old format which I prefer anyway, but I would like to know how to get my lost players and my history/stats back. I hope that you get a reply as it seems to be affecting many people.
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When is the server maintenance going to happen already? This is the third day I've seen the message.
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The "old" interface is still available. If I go to this page https://apps.facebook.com/lexulous/
then click on Archive, I can see games well into the past. -
@paulo-pereira I've had all the same problems. What would be lovely is if the developers could be bothered to answer.
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@paulo-pereira By the way, hope this helps some people, but when you're logged into www.lexulous.com and click on the "Email" tab at the top, then it should display all your old facebook games that got deleted with this stupid merge. This still does NOT fix the metrics or stats issue but at least you can find people you've been playing with forever. I HIGHLY recommend grabbing all their lex IDs once you find the games through the "Email" tab. My trust in the lexulous admins and the system as a whole is completely ZERO at this time, so I'm storing all lex IDs of people I've been playing with in a Word document!
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@oumari-yorke Same here. It has reverted to an old User Name and Stats that are years old. I have sent 2 emails regarding the issue. I am able to see and play the 7 games I was playing. Also, I no longer get Notifications when it's my turn. I have tried multiple times to change it back to the User Id I was using - no luck at all.....
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@oumari-yorke The same thing happened to me. I have sent several requests to Facebook and Lexulous.com requesting they reinstate my 12+ year old account and my long standing stats. I’d even pay to get it back. No response or computer response that was not helpful. I’m so frustrated!
If I find a way to retrieve my acct I’ll let you know. I have my account number…to no avail.
Kathy -
Ditto. I see the "Server Maintenance" message is now gone. Too bad it broke our stats for those of us that clicked on it..... I have sent emails to the "Help" Team. So far, no resolution.
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On Facebook I'm still seeing the wrong stats for games played, won and lost. But my old bingos are displayed back to 2013. On lexulous.com I'm only seeing bingos from this month. Very odd.
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@jean-drysdale I’m in the same boat. I’m so frustrated. The admins. don’t respond. I want to play the game so I opened another acct. Now I have new player status and can’t get accepted with seasoned players. This is my very favorite game and I’ve essentially been ousted. Even suggestions on this forum don’t seem to work! My account # is 144505144557 and I’d welcome a game with you. Thanks,
Kathy -
@john-kerry I have been trying for days no answer
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@john-kerry Right! The Lexulous people have not replied! And now it seems we can't even send them emails!!!
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@oumari-yorkeSame here 5 years of playing over 20000 games wiped no archives to perhaps retrieve some
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Hi I have put my name on JOIN TABLE you can pick me up from there Bob Hillen
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@kathy-ackerman-snyder
Hi Kathy I have put my name on join table pick me up from there
Robert -
@oumari-yorke why are so bothered? does it make you feel good that you played lots of games?
bit sad if you ask me.
collecting points and games, what for??
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@oumari-yorke Have tried that no link