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Lexulous Word Game
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Service Status

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  • Deb CostD Offline
    Deb CostD Offline
    Deb Cost
    wrote on last edited by
    #50

    Yep, all is good now.

    1 Reply Last reply
    0
    • lexulousL lexulous

      @Lily-Ell We can understand your agitation. Just so you know, our team is all working from home amidst the COVID lockdown and quite a few of us were also affected due to a cyclone that hit the region over the past few days. Restoring the services of Lexulous is hence taking more time than expected. Hopefully you will also understand the situation we are in.

      B Offline
      B Offline
      betterlate1
      wrote on last edited by
      #51

      @lexulous yikes..hope everyone is okay..

      1 Reply Last reply
      1
      • lexulousL lexulous

        In case of any maintenance or service related problems we will be updating this topic.

        Earlier service updates:

        14th July 2020
        There was a big outage that was a result of the completed games not showing up in archives. To fix it we had to shutdown everything and clear up the queue. Sorry for the inconvenience! Your positive support messages were very encouraging for our team πŸ˜€

        13th July 2020
        The completed games are taking longer than usual to show up in your archive section. Don't worry, the results are there. They will get displayed soon.

        3rd July 2020
        Routine maintenance between 05:00AM UTC and 11:00AM UTC.

        24th May 2020
        Games were inaccessible for approximately 5 hours starting at 02:00 PM UTC.

        28th April 2020
        Games were inaccessible for approximately 1 hour starting at 07:30 AM UTC.

        A Offline
        A Offline
        aguntala
        wrote on last edited by
        #52

        @lexulous My Lexulous subscription on my Android tablet which I purchased independently from my also extant copy on my iphone, suddenly stopped working with the error message "Unfortunately Lexulous has stopped". I have restarted the tablet, kept it off for 1 minute or longer and tried again, I have deleted the software and reinstalled it, I have deleted the software and switched of the machine and waited for five minutes and then restarted it and reinstalled it, but so far all my efforts have failed to get the software running again. My tablet did not update any other system software or anything else in between and since my Lexulous game works ok on my iphone and through my browser on my apple laptop it would appear the problem is not with your server but something to do with my tablet and the software. Has anyone else had a similar problem and is there a solution you know for it?

        lexulousL 1 Reply Last reply
        0
        • Deb CostD Offline
          Deb CostD Offline
          Deb Cost
          wrote on last edited by
          #53

          Thanks for the info. I was having issues using Windows 10 on my desktop on Facebook.

          1 Reply Last reply
          0
          • A aguntala

            @lexulous My Lexulous subscription on my Android tablet which I purchased independently from my also extant copy on my iphone, suddenly stopped working with the error message "Unfortunately Lexulous has stopped". I have restarted the tablet, kept it off for 1 minute or longer and tried again, I have deleted the software and reinstalled it, I have deleted the software and switched of the machine and waited for five minutes and then restarted it and reinstalled it, but so far all my efforts have failed to get the software running again. My tablet did not update any other system software or anything else in between and since my Lexulous game works ok on my iphone and through my browser on my apple laptop it would appear the problem is not with your server but something to do with my tablet and the software. Has anyone else had a similar problem and is there a solution you know for it?

            lexulousL Offline
            lexulousL Offline
            lexulous
            wrote on last edited by
            #54

            @aguntala We released a new version on Android yesterday. Please upgrade and let us know if there's still any problem.

            A 1 Reply Last reply
            0
            • lexulousL lexulous

              @aguntala We released a new version on Android yesterday. Please upgrade and let us know if there's still any problem.

              A Offline
              A Offline
              aguntala
              wrote on last edited by
              #55

              @lexulous Yay! It is working thank you so much

              1 Reply Last reply
              2
              • Denise MalletteD Offline
                Denise MalletteD Offline
                Denise Mallette
                wrote on last edited by
                #56

                i am so glad, as I think you will darken up all the middle part of the game!

                1 Reply Last reply
                0
                • Lalitha MenonL Offline
                  Lalitha MenonL Offline
                  Lalitha Menon
                  wrote on last edited by
                  #57

                  My games also got completely wiped out at some point , I think sometime in April / May for some reason , n now I’ve started a new set of games with new Set of people , is there any way in which they can be retrieved

                  1 Reply Last reply
                  0
                  • Peggysue CarboneP Offline
                    Peggysue CarboneP Offline
                    Peggysue Carbone
                    wrote on last edited by
                    #58

                    Around April I couldn't find my games either then they gave me a link to try and it worked till now. Games were there yesterday now can't access anything

                    1 Reply Last reply
                    0
                    • Lola MathaiL Offline
                      Lola MathaiL Offline
                      Lola Mathai
                      wrote on last edited by
                      #59

                      When is the maintenance work going to get done..we're waiting to resume our games !!

                      1 Reply Last reply
                      0
                      • Lola MathaiL Offline
                        Lola MathaiL Offline
                        Lola Mathai
                        wrote on last edited by
                        #60

                        please could you hasten the maintenance process ! Thank you !

                        1 Reply Last reply
                        0
                        • Ginger RodgersG Offline
                          Ginger RodgersG Offline
                          Ginger Rodgers
                          wrote on last edited by
                          #61

                          Please allow us to play our games - thanks

                          1 Reply Last reply
                          0
                          • Ruth CaithnessR Offline
                            Ruth CaithnessR Offline
                            Ruth Caithness
                            wrote on last edited by
                            #62

                            When can my game site be reinstalled?

                            1 Reply Last reply
                            0
                            • Lalitha MenonL Offline
                              Lalitha MenonL Offline
                              Lalitha Menon
                              wrote on last edited by
                              #63

                              πŸ‘πŸ‘πŸ‘I hasn’t checkered my games yet , shall do it in some time

                              1 Reply Last reply
                              0
                              • Ruth CaithnessR Offline
                                Ruth CaithnessR Offline
                                Ruth Caithness
                                wrote on last edited by
                                #64

                                I have got two email addresses You accepted one but say it can’t be verified ??

                                1 Reply Last reply
                                1
                                • Marilyn Wisniewski FraczekM Offline
                                  Marilyn Wisniewski FraczekM Offline
                                  Marilyn Wisniewski Fraczek
                                  wrote on last edited by
                                  #65

                                  @Matt-Davis they say to send an e-mail to [email protected]
                                  I use Lexulous through f.b. I don['t know which password to use. this e-mail is correct. [email protected]
                                  love the game, I'm82 and with covid one of the few things I can do.

                                  lexulousL 1 Reply Last reply
                                  0
                                  • Lalitha MenonL Offline
                                    Lalitha MenonL Offline
                                    Lalitha Menon
                                    wrote on last edited by
                                    #66

                                    @Lalitha-Menon
                                    It’s Lalitha.menon @ gmail. Com
                                    Thanks
                                    Hi
                                    I enjoy playing Lexulous , this is the first thing I do on waking up n before retiring in the night too
                                    Thanx

                                    lexulousL 1 Reply Last reply
                                    0
                                    • Marilyn Wisniewski FraczekM Marilyn Wisniewski Fraczek

                                      @Matt-Davis they say to send an e-mail to [email protected]
                                      I use Lexulous through f.b. I don['t know which password to use. this e-mail is correct. [email protected]
                                      love the game, I'm82 and with covid one of the few things I can do.

                                      lexulousL Offline
                                      lexulousL Offline
                                      lexulous
                                      wrote on last edited by
                                      #67

                                      @Marilyn-Wisniewski-Fraczek The link for Lexulous on Facebook is https://apps.facebook.com/lexulous/

                                      1 Reply Last reply
                                      0
                                      • Lalitha MenonL Lalitha Menon

                                        @Lalitha-Menon
                                        It’s Lalitha.menon @ gmail. Com
                                        Thanks
                                        Hi
                                        I enjoy playing Lexulous , this is the first thing I do on waking up n before retiring in the night too
                                        Thanx

                                        lexulousL Offline
                                        lexulousL Offline
                                        lexulous
                                        wrote on last edited by
                                        #68

                                        @Lalitha-Menon The link for Lexulous on Facebook is https://apps.facebook.com/lexulous/

                                        Lalitha MenonL 1 Reply Last reply
                                        0
                                        • lexulousL lexulous

                                          @Lalitha-Menon The link for Lexulous on Facebook is https://apps.facebook.com/lexulous/

                                          Lalitha MenonL Offline
                                          Lalitha MenonL Offline
                                          Lalitha Menon
                                          wrote on last edited by
                                          #69

                                          @lexulous
                                          Thanx

                                          1 Reply Last reply
                                          0
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