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Lexulous Word Game
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  3. All past games wiped clean

All past games wiped clean

Scheduled Pinned Locked Moved Questions / Playing Tips
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  • Paulo PereiraP Paulo Pereira

    When is the server maintenance going to happen already? This is the third day I've seen the message.

    John KerryJ Offline
    John KerryJ Offline
    John Kerry
    wrote on last edited by
    #15

    @paulo-pereira I've had all the same problems. What would be lovely is if the developers could be bothered to answer.

    Robert HillenR Sandi Rosenthal BerlinerS 2 Replies Last reply
    3
    • Paulo PereiraP Paulo Pereira

      When is the server maintenance going to happen already? This is the third day I've seen the message.

      Oumari YorkeO Offline
      Oumari YorkeO Offline
      Oumari Yorke
      wrote on last edited by
      #16

      @paulo-pereira By the way, hope this helps some people, but when you're logged into www.lexulous.com and click on the "Email" tab at the top, then it should display all your old facebook games that got deleted with this stupid merge. This still does NOT fix the metrics or stats issue but at least you can find people you've been playing with forever. I HIGHLY recommend grabbing all their lex IDs once you find the games through the "Email" tab. My trust in the lexulous admins and the system as a whole is completely ZERO at this time, so I'm storing all lex IDs of people I've been playing with in a Word document!

      Robert HillenR 1 Reply Last reply
      1
      • Oumari YorkeO Oumari Yorke

        The same thing has happened to me! I've worked many, MANY years to accumulate my stats and past games and they've both been wiped, in addition to the 16 games I have in progress, some with players I've been playing for years! Please allow an option to revert back so people can keep the stats/metrics/games they've worked more than a decade for, to accumulate!

        Jean DrysdaleJ Offline
        Jean DrysdaleJ Offline
        Jean Drysdale
        wrote on last edited by
        #17

        @oumari-yorke Same here. It has reverted to an old User Name and Stats that are years old. I have sent 2 emails regarding the issue. I am able to see and play the 7 games I was playing. Also, I no longer get Notifications when it's my turn. I have tried multiple times to change it back to the User Id I was using - no luck at all.....

        1 Reply Last reply
        2
        • Oumari YorkeO Oumari Yorke

          The same thing has happened to me! I've worked many, MANY years to accumulate my stats and past games and they've both been wiped, in addition to the 16 games I have in progress, some with players I've been playing for years! Please allow an option to revert back so people can keep the stats/metrics/games they've worked more than a decade for, to accumulate!

          Kathy Ackerman SnyderK Offline
          Kathy Ackerman SnyderK Offline
          Kathy Ackerman Snyder
          wrote on last edited by
          #18

          @oumari-yorke The same thing happened to me. I have sent several requests to Facebook and Lexulous.com requesting they reinstate my 12+ year old account and my long standing stats. I’d even pay to get it back. No response or computer response that was not helpful. I’m so frustrated!
          If I find a way to retrieve my acct I’ll let you know. I have my account number…to no avail.
          Kathy

          1 Reply Last reply
          4
          • Jean DrysdaleJ Offline
            Jean DrysdaleJ Offline
            Jean Drysdale
            wrote on last edited by
            #19

            Ditto. I see the "Server Maintenance" message is now gone. Too bad it broke our stats for those of us that clicked on it..... I have sent emails to the "Help" Team. So far, no resolution.

            Kathy Ackerman SnyderK 1 Reply Last reply
            3
            • Paulo PereiraP Paulo Pereira

              Why has my Facebook account been merged with lexulous.com and my game history deleted?

              Also, the stats showed I have played 60+ games, even though there is only a record of games I've played since my games were erased.

              Paulo PereiraP Offline
              Paulo PereiraP Offline
              Paulo Pereira
              wrote on last edited by
              #20

              On Facebook I'm still seeing the wrong stats for games played, won and lost. But my old bingos are displayed back to 2013. On lexulous.com I'm only seeing bingos from this month. Very odd.

              1 Reply Last reply
              1
              • Jean DrysdaleJ Jean Drysdale

                Ditto. I see the "Server Maintenance" message is now gone. Too bad it broke our stats for those of us that clicked on it..... I have sent emails to the "Help" Team. So far, no resolution.

                Kathy Ackerman SnyderK Offline
                Kathy Ackerman SnyderK Offline
                Kathy Ackerman Snyder
                wrote on last edited by
                #21

                @jean-drysdale I’m in the same boat. I’m so frustrated. The admins. don’t respond. I want to play the game so I opened another acct. Now I have new player status and can’t get accepted with seasoned players. This is my very favorite game and I’ve essentially been ousted. Even suggestions on this forum don’t seem to work! My account # is 144505144557 and I’d welcome a game with you. Thanks,
                Kathy

                Robert HillenR Gillian NiblockG Jean DrysdaleJ 3 Replies Last reply
                2
                • John KerryJ John Kerry

                  @paulo-pereira I've had all the same problems. What would be lovely is if the developers could be bothered to answer.

                  Robert HillenR Offline
                  Robert HillenR Offline
                  Robert Hillen
                  wrote on last edited by
                  #22

                  @john-kerry I have been trying for days no answer

                  1 Reply Last reply
                  1
                  • John KerryJ John Kerry

                    @paulo-pereira I've had all the same problems. What would be lovely is if the developers could be bothered to answer.

                    Sandi Rosenthal BerlinerS Offline
                    Sandi Rosenthal BerlinerS Offline
                    Sandi Rosenthal Berliner
                    wrote on last edited by
                    #23

                    @john-kerry Right! The Lexulous people have not replied! And now it seems we can't even send them emails!!!

                    1 Reply Last reply
                    2
                    • Oumari YorkeO Oumari Yorke

                      The same thing has happened to me! I've worked many, MANY years to accumulate my stats and past games and they've both been wiped, in addition to the 16 games I have in progress, some with players I've been playing for years! Please allow an option to revert back so people can keep the stats/metrics/games they've worked more than a decade for, to accumulate!

                      Robert HillenR Offline
                      Robert HillenR Offline
                      Robert Hillen
                      wrote on last edited by
                      #24

                      @oumari-yorkeSame here 5 years of playing over 20000 games wiped no archives to perhaps retrieve some

                      1 Reply Last reply
                      2
                      • Robert HillenR Offline
                        Robert HillenR Offline
                        Robert Hillen
                        wrote on last edited by
                        #25

                        Hi I have put my name on JOIN TABLE you can pick me up from there Bob Hillen

                        1 Reply Last reply
                        0
                        • Kathy Ackerman SnyderK Kathy Ackerman Snyder

                          @jean-drysdale I’m in the same boat. I’m so frustrated. The admins. don’t respond. I want to play the game so I opened another acct. Now I have new player status and can’t get accepted with seasoned players. This is my very favorite game and I’ve essentially been ousted. Even suggestions on this forum don’t seem to work! My account # is 144505144557 and I’d welcome a game with you. Thanks,
                          Kathy

                          Robert HillenR Offline
                          Robert HillenR Offline
                          Robert Hillen
                          wrote on last edited by
                          #26

                          @kathy-ackerman-snyder
                          Hi Kathy I have put my name on join table pick me up from there
                          Robert

                          1 Reply Last reply
                          0
                          • Oumari YorkeO Oumari Yorke

                            The same thing has happened to me! I've worked many, MANY years to accumulate my stats and past games and they've both been wiped, in addition to the 16 games I have in progress, some with players I've been playing for years! Please allow an option to revert back so people can keep the stats/metrics/games they've worked more than a decade for, to accumulate!

                            N Offline
                            N Offline
                            nevassa 0
                            wrote on last edited by
                            #27

                            @oumari-yorke why are so bothered? does it make you feel good that you played lots of games?

                            bit sad if you ask me.

                            collecting points and games, what for??

                            1 Reply Last reply
                            0
                            • Oumari YorkeO Oumari Yorke

                              @paulo-pereira By the way, hope this helps some people, but when you're logged into www.lexulous.com and click on the "Email" tab at the top, then it should display all your old facebook games that got deleted with this stupid merge. This still does NOT fix the metrics or stats issue but at least you can find people you've been playing with forever. I HIGHLY recommend grabbing all their lex IDs once you find the games through the "Email" tab. My trust in the lexulous admins and the system as a whole is completely ZERO at this time, so I'm storing all lex IDs of people I've been playing with in a Word document!

                              Robert HillenR Offline
                              Robert HillenR Offline
                              Robert Hillen
                              wrote on last edited by
                              #28

                              @oumari-yorke Have tried that no link

                              1 Reply Last reply
                              0
                              • Kathy Ackerman SnyderK Kathy Ackerman Snyder

                                @jean-drysdale I’m in the same boat. I’m so frustrated. The admins. don’t respond. I want to play the game so I opened another acct. Now I have new player status and can’t get accepted with seasoned players. This is my very favorite game and I’ve essentially been ousted. Even suggestions on this forum don’t seem to work! My account # is 144505144557 and I’d welcome a game with you. Thanks,
                                Kathy

                                Gillian NiblockG Offline
                                Gillian NiblockG Offline
                                Gillian Niblock
                                wrote on last edited by
                                #29

                                @kathy-ackerman-snyder I've started a game with you. Your move 😺

                                1 Reply Last reply
                                0
                                • Kathy Ackerman SnyderK Kathy Ackerman Snyder

                                  @jean-drysdale I’m in the same boat. I’m so frustrated. The admins. don’t respond. I want to play the game so I opened another acct. Now I have new player status and can’t get accepted with seasoned players. This is my very favorite game and I’ve essentially been ousted. Even suggestions on this forum don’t seem to work! My account # is 144505144557 and I’d welcome a game with you. Thanks,
                                  Kathy

                                  Jean DrysdaleJ Offline
                                  Jean DrysdaleJ Offline
                                  Jean Drysdale
                                  wrote on last edited by
                                  #30

                                  @kathy-ackerman-snyder It looks like some of the issues have finally been resolved. My User Name has been changed back and my Stats appear to be restored. Yeah!

                                  1 Reply Last reply
                                  1
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