All past games wiped clean
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The same thing has happened to me! I've worked many, MANY years to accumulate my stats and past games and they've both been wiped, in addition to the 16 games I have in progress, some with players I've been playing for years! Please allow an option to revert back so people can keep the stats/metrics/games they've worked more than a decade for, to accumulate!
@oumari-yorke The same thing happened to me. I have sent several requests to Facebook and Lexulous.com requesting they reinstate my 12+ year old account and my long standing stats. I’d even pay to get it back. No response or computer response that was not helpful. I’m so frustrated!
If I find a way to retrieve my acct I’ll let you know. I have my account number…to no avail.
Kathy -
Why has my Facebook account been merged with lexulous.com and my game history deleted?
Also, the stats showed I have played 60+ games, even though there is only a record of games I've played since my games were erased.
On Facebook I'm still seeing the wrong stats for games played, won and lost. But my old bingos are displayed back to 2013. On lexulous.com I'm only seeing bingos from this month. Very odd.
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Ditto. I see the "Server Maintenance" message is now gone. Too bad it broke our stats for those of us that clicked on it..... I have sent emails to the "Help" Team. So far, no resolution.
@jean-drysdale I’m in the same boat. I’m so frustrated. The admins. don’t respond. I want to play the game so I opened another acct. Now I have new player status and can’t get accepted with seasoned players. This is my very favorite game and I’ve essentially been ousted. Even suggestions on this forum don’t seem to work! My account # is 144505144557 and I’d welcome a game with you. Thanks,
Kathy -
@paulo-pereira I've had all the same problems. What would be lovely is if the developers could be bothered to answer.
@john-kerry I have been trying for days no answer
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@paulo-pereira I've had all the same problems. What would be lovely is if the developers could be bothered to answer.
@john-kerry Right! The Lexulous people have not replied! And now it seems we can't even send them emails!!!
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The same thing has happened to me! I've worked many, MANY years to accumulate my stats and past games and they've both been wiped, in addition to the 16 games I have in progress, some with players I've been playing for years! Please allow an option to revert back so people can keep the stats/metrics/games they've worked more than a decade for, to accumulate!
@oumari-yorkeSame here 5 years of playing over 20000 games wiped no archives to perhaps retrieve some
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Hi I have put my name on JOIN TABLE you can pick me up from there Bob Hillen
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@jean-drysdale I’m in the same boat. I’m so frustrated. The admins. don’t respond. I want to play the game so I opened another acct. Now I have new player status and can’t get accepted with seasoned players. This is my very favorite game and I’ve essentially been ousted. Even suggestions on this forum don’t seem to work! My account # is 144505144557 and I’d welcome a game with you. Thanks,
Kathy@kathy-ackerman-snyder
Hi Kathy I have put my name on join table pick me up from there
Robert -
The same thing has happened to me! I've worked many, MANY years to accumulate my stats and past games and they've both been wiped, in addition to the 16 games I have in progress, some with players I've been playing for years! Please allow an option to revert back so people can keep the stats/metrics/games they've worked more than a decade for, to accumulate!
@oumari-yorke why are so bothered? does it make you feel good that you played lots of games?
bit sad if you ask me.
collecting points and games, what for??
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@paulo-pereira By the way, hope this helps some people, but when you're logged into www.lexulous.com and click on the "Email" tab at the top, then it should display all your old facebook games that got deleted with this stupid merge. This still does NOT fix the metrics or stats issue but at least you can find people you've been playing with forever. I HIGHLY recommend grabbing all their lex IDs once you find the games through the "Email" tab. My trust in the lexulous admins and the system as a whole is completely ZERO at this time, so I'm storing all lex IDs of people I've been playing with in a Word document!
@oumari-yorke Have tried that no link
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@jean-drysdale I’m in the same boat. I’m so frustrated. The admins. don’t respond. I want to play the game so I opened another acct. Now I have new player status and can’t get accepted with seasoned players. This is my very favorite game and I’ve essentially been ousted. Even suggestions on this forum don’t seem to work! My account # is 144505144557 and I’d welcome a game with you. Thanks,
Kathy@kathy-ackerman-snyder I've started a game with you. Your move
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@jean-drysdale I’m in the same boat. I’m so frustrated. The admins. don’t respond. I want to play the game so I opened another acct. Now I have new player status and can’t get accepted with seasoned players. This is my very favorite game and I’ve essentially been ousted. Even suggestions on this forum don’t seem to work! My account # is 144505144557 and I’d welcome a game with you. Thanks,
Kathy@kathy-ackerman-snyder It looks like some of the issues have finally been resolved. My User Name has been changed back and my Stats appear to be restored. Yeah!