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    • Linda McDonald
      Linda McDonald last edited by

      Please help. 20 seconds after I get my board, it only shows half? I don't know why it's doing this, but it's very annoying as I can't play. I close it and open it again, and it will show up whole, but then it gets halved again. Just the left half shows up. I can't play my moves this way, of course. Anyone else have this problem?strikethrough text

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        betterlate1 @Linda McDonald last edited by betterlate1

        @linda-mcdonald have not seen or heard of it..but when did you last clean out your cache or firewall so you start fresh with your games? How bout a defrag?

        Linda McDonald 1 Reply Last reply Reply Quote 0
        • Linda McDonald
          Linda McDonald @betterlate1 last edited by

          @betterlate1

          Hi.. I have a MAC so defrag is an old, old method for ?? Dell computers...? omg!! these ads as well... enough to make you throw out the laptop....!!

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            betterlate1 @Linda McDonald last edited by

            @linda-mcdonald As for ads..you can pay for membership or get adblock plus for free that also might help your board problems. For disappearing board I have no idea what to tell you..since I use Win10 on a HP desktop and dont have that problem. Good luck!

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            • Linda McDonald
              Linda McDonald last edited by

              It's still happening this morning. After 10 seconds of seeing the board, the board cuts in half and all I can see is the left half? Surely someone knows what to do about this...? Help!

              ? vandana 2 Replies Last reply Reply Quote 0
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                A Former User @Linda McDonald last edited by

                @linda-mcdonald Is it that auto zoom option? Make sure it's turned off.

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                • vandana
                  vandana Banned @Linda McDonald last edited by

                  @linda-mcdonald said in Gameboard:

                  It's still happening this morning. After 10 seconds of seeing the board, the board cuts in half and all I can see is the left half? Surely someone knows what to do about this...? Help!

                  Actually I didn't face this issue yet. Are you playing through www.lexulous.com or v2? As I'm playing through https://www.lexulous.com/v2/ n yet no such issue found

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                    betterlate1 @Guest last edited by

                    This post is deleted!
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                      betterlate1 @Guest last edited by

                      @dan-mitchell @Linda-McDonald maybe try emailing admin@lexulous.com maybe they have a suggestion

                      Linda McDonald 1 Reply Last reply Reply Quote 0
                      • Linda McDonald
                        Linda McDonald @betterlate1 last edited by

                        Thanks so much... I will try that...

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                          Mariettalex @Linda McDonald last edited by

                          @linda-mcdonald I have a similar problem - board has suddenly appeared too large and bottom is missing - can't play and Support hasn't\ answered

                          Linda McDonald B 2 Replies Last reply Reply Quote 0
                          • Linda McDonald
                            Linda McDonald @Mariettalex last edited by

                            @mariettalex ... I had that problem and never got an answer from admin? However, what I did was close the game and my browser and opened it again. I did that a few times and eventually it stopped doing that. It was very annoying while it was happening. I don't play the game on my phone. I play it on my laptop. I hope your game starts working properly again.... Cheers!

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                              betterlate1 @Mariettalex last edited by betterlate1

                              @mariettalex Did you uncheck zoom or whatever it is when u set game? think you have to set game first (sorry wish i could look before I set the game would let you know. In game auto zoom, turn it off see if that helps..you will find it next to the game number

                              Linda McDonald 1 Reply Last reply Reply Quote 0
                              • Linda McDonald
                                Linda McDonald @betterlate1 last edited by

                                @betterlate1 .. thanks. There is nothing next to the game number? I don't know what auto zoom is? My games aren't doing that 1/2 thing any longer? I don't know what fixed it? When It was going on, I had to close the game and open it again, close it and open it. It would go away for awhile and then it would happen again. Somehow it stopped over a week and hasn't happened again? Touch wood..! lol!

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                                  betterlate1 @Linda McDonald last edited by

                                  @linda-mcdonald You have to be in the game to see the number 🙂 ..maybe they are going around finalizing minor touches. I had problem tonight with the top layer of the board coming off on the mouse..so took screen shot and it showed on the shot..had the picture ready to go..but the problem was not there..went back to the game..problem was not there either..did not send email just assume they fixed it.Maybe same for you..whatever, hope it is fixed permanently now

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