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Lexulous Word Game
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  3. Score strength not working

Score strength not working

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  • 5 Offline
    5 Offline
    57chevvie
    wrote on last edited by
    #1

    When I play a word, the bar on the right of the score box doesn't register a number (i.e., percentage). It slides up and down and says Nan%. I have no idea how to contact the folks at Lexulous other than by this means. But something is wrong and needs to be fixed. Thanks.

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    • 5 57chevvie

      When I play a word, the bar on the right of the score box doesn't register a number (i.e., percentage). It slides up and down and says Nan%. I have no idea how to contact the folks at Lexulous other than by this means. But something is wrong and needs to be fixed. Thanks.

      R Offline
      R Offline
      roymccoy
      wrote on last edited by
      #2

      @57chevvie said in Score strength not working:

      When I play a word, the bar on the right of the score box doesn't register a number (i.e., percentage). It slides up and down and says Nan%.

      Same here. It's been like this for hours.

      I have no idea how to contact the folks at Lexulous other than by this means.

      You might try [email protected].

      But something is wrong and needs to be fixed.

      Indeed, and I'm surprised that you're the only one who's commented on this.

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      • 5 Offline
        5 Offline
        57chevvie
        wrote on last edited by
        #3

        Thanks! I never tried admin. I just wrote to them.

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        • 5 57chevvie

          Thanks! I never tried admin. I just wrote to them.

          5 Offline
          5 Offline
          57chevvie
          wrote on last edited by
          #4

          @57chevvie They wrote back and asked me to send a screen shot. Unfortunately, I'm a dinosaur and don't know how to do that. I tried to access their response screen. I had to log in and type my password. I've been using the same sign-in info since I first signed up ages ago. And they tell me the info I'm giving them isn't right and I'm denied access. So I give up. Maybe someone else wants to deal with this mess. It seems to me that the original Lexulous people sold out to a larger company and they don't know what they're doing. This "game" has become a major pain.

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          • 5 57chevvie

            When I play a word, the bar on the right of the score box doesn't register a number (i.e., percentage). It slides up and down and says Nan%. I have no idea how to contact the folks at Lexulous other than by this means. But something is wrong and needs to be fixed. Thanks.

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            lusciousgrape
            wrote on last edited by
            #5

            @57chevvie I have the same problem. Needs to be fixed, right? Very frustrating.

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            • L lusciousgrape

              @57chevvie I have the same problem. Needs to be fixed, right? Very frustrating.

              5 Offline
              5 Offline
              57chevvie
              wrote on last edited by
              #6

              @lusciousgrape Would you please write to [email protected] and tell them. They'll send a form msg to you asking you to give them a screen shot. I don't know how to do that. Also, when I try to log in to the address they give us, a message tells me I'm not giving the correct info and "access denied." I've been using the same info since I signed up ages ago. I think that also needs fixing. I don't know what to do anymore. Do you think you could get in touch with them? Many thanks.

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              • 5 57chevvie

                @lusciousgrape Would you please write to [email protected] and tell them. They'll send a form msg to you asking you to give them a screen shot. I don't know how to do that. Also, when I try to log in to the address they give us, a message tells me I'm not giving the correct info and "access denied." I've been using the same info since I signed up ages ago. I think that also needs fixing. I don't know what to do anymore. Do you think you could get in touch with them? Many thanks.

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                lusciousgrape
                wrote on last edited by
                #7

                @57chevvie Hi and thank you for your email. YES I will definitely try and get in touch with them and will keep you posted.

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                • 5 57chevvie

                  @57chevvie They wrote back and asked me to send a screen shot. Unfortunately, I'm a dinosaur and don't know how to do that. I tried to access their response screen. I had to log in and type my password. I've been using the same sign-in info since I first signed up ages ago. And they tell me the info I'm giving them isn't right and I'm denied access. So I give up. Maybe someone else wants to deal with this mess. It seems to me that the original Lexulous people sold out to a larger company and they don't know what they're doing. This "game" has become a major pain.

                  R Offline
                  R Offline
                  roymccoy
                  wrote on last edited by
                  #8

                  @57chevvie said in Score strength not working:

                  They wrote back and asked me to send a screen shot.

                  That's a standard technique of theirs to avoid doing anything. I bet the guy didn't even check the game. If he had, and he wasn't just putting you off, he would have immediately seen what was happening without needing a screenshot. Here's the one I took:

                  Screen Shot 2021-08-24 at 2.27.53 PM.jpg

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                  • R roymccoy

                    @57chevvie said in Score strength not working:

                    They wrote back and asked me to send a screen shot.

                    That's a standard technique of theirs to avoid doing anything. I bet the guy didn't even check the game. If he had, and he wasn't just putting you off, he would have immediately seen what was happening without needing a screenshot. Here's the one I took:

                    Screen Shot 2021-08-24 at 2.27.53 PM.jpg

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                    lusciousgrape
                    wrote on last edited by
                    #9

                    @roymccoy Thank you and you did all that they asked.

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                    • R roymccoy

                      @57chevvie said in Score strength not working:

                      They wrote back and asked me to send a screen shot.

                      That's a standard technique of theirs to avoid doing anything. I bet the guy didn't even check the game. If he had, and he wasn't just putting you off, he would have immediately seen what was happening without needing a screenshot. Here's the one I took:

                      Screen Shot 2021-08-24 at 2.27.53 PM.jpg

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                      L Offline
                      lusciousgrape
                      wrote on last edited by
                      #10

                      @roymccoy Hurray they fixed it.

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                      • L lusciousgrape

                        @roymccoy Hurray they fixed it.

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                        roymccoy
                        wrote on last edited by
                        #11

                        @lusciousgrape
                        Yeah? Great, thanks for letting me know.

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                        • R roymccoy

                          @lusciousgrape
                          Yeah? Great, thanks for letting me know.

                          L Offline
                          L Offline
                          lusciousgrape
                          wrote on last edited by
                          #12

                          @roymccoy Your welcome. It was your perfect screen shot that did the trick!👍

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                          • L lusciousgrape

                            @57chevvie Hi and thank you for your email. YES I will definitely try and get in touch with them and will keep you posted.

                            5 Offline
                            5 Offline
                            57chevvie
                            wrote on last edited by
                            #13

                            @lusciousgrape Many thanks for your help, lusciousgrape!

                            5 1 Reply Last reply
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                            • R roymccoy

                              @57chevvie said in Score strength not working:

                              They wrote back and asked me to send a screen shot.

                              That's a standard technique of theirs to avoid doing anything. I bet the guy didn't even check the game. If he had, and he wasn't just putting you off, he would have immediately seen what was happening without needing a screenshot. Here's the one I took:

                              Screen Shot 2021-08-24 at 2.27.53 PM.jpg

                              5 Offline
                              5 Offline
                              57chevvie
                              wrote on last edited by
                              #14

                              @roymccoy Many thanks for the screen shot. I've copied and pasted it. Unfortunately, they still don't recognize my name/ password, so I created a new ticket (I think) and included your screen shot in that. Trying not to get too disgusted. I'll let you know what happens. Thanks again.

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                              • 5 57chevvie

                                @roymccoy Many thanks for the screen shot. I've copied and pasted it. Unfortunately, they still don't recognize my name/ password, so I created a new ticket (I think) and included your screen shot in that. Trying not to get too disgusted. I'll let you know what happens. Thanks again.

                                5 Offline
                                5 Offline
                                57chevvie
                                wrote on last edited by
                                #15

                                @57chevvie Yes, I just tried to play and saw that they fixed it. Hooray!

                                1 Reply Last reply
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                                • R roymccoy

                                  @57chevvie said in Score strength not working:

                                  They wrote back and asked me to send a screen shot.

                                  That's a standard technique of theirs to avoid doing anything. I bet the guy didn't even check the game. If he had, and he wasn't just putting you off, he would have immediately seen what was happening without needing a screenshot. Here's the one I took:

                                  Screen Shot 2021-08-24 at 2.27.53 PM.jpg

                                  5 Offline
                                  5 Offline
                                  57chevvie
                                  wrote on last edited by
                                  #16

                                  @roymccoy Thank you for this. I just tried to play and saw that they fixed it!

                                  1 Reply Last reply
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                                  • 5 57chevvie

                                    @lusciousgrape Many thanks for your help, lusciousgrape!

                                    5 Offline
                                    5 Offline
                                    57chevvie
                                    wrote on last edited by
                                    #17

                                    @57chevvie Yes, they fixed it! Thanks for whatever you did.

                                    1 Reply Last reply
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                                    • ? Offline
                                      ? Offline
                                      A Former User
                                      wrote on last edited by A Former User
                                      #18

                                      They should have corrected the name to 'Score strength' while they were at it as per our previous suggestions (and this thread title).

                                      R 1 Reply Last reply
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                                      • ? A Former User

                                        They should have corrected the name to 'Score strength' while they were at it as per our previous suggestions (and this thread title).

                                        R Offline
                                        R Offline
                                        roymccoy
                                        wrote on last edited by
                                        #19

                                        @dan-mitchell said in Score strength not working:

                                        They should have corrected the name to 'Score strength' while they were at it as per our previous suggestions (and this thread title).

                                        That's a trivial suggestion that has nothing to do with gameplay, lol.

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