Score strength not working
-
When I play a word, the bar on the right of the score box doesn't register a number (i.e., percentage). It slides up and down and says Nan%. I have no idea how to contact the folks at Lexulous other than by this means. But something is wrong and needs to be fixed. Thanks.
-
@57chevvie said in Score strength not working:
When I play a word, the bar on the right of the score box doesn't register a number (i.e., percentage). It slides up and down and says Nan%.
Same here. It's been like this for hours.
I have no idea how to contact the folks at Lexulous other than by this means.
You might try admin@lexulous.com.
But something is wrong and needs to be fixed.
Indeed, and I'm surprised that you're the only one who's commented on this.
-
Thanks! I never tried admin. I just wrote to them.
-
@57chevvie They wrote back and asked me to send a screen shot. Unfortunately, I'm a dinosaur and don't know how to do that. I tried to access their response screen. I had to log in and type my password. I've been using the same sign-in info since I first signed up ages ago. And they tell me the info I'm giving them isn't right and I'm denied access. So I give up. Maybe someone else wants to deal with this mess. It seems to me that the original Lexulous people sold out to a larger company and they don't know what they're doing. This "game" has become a major pain.
-
@57chevvie I have the same problem. Needs to be fixed, right? Very frustrating.
-
@lusciousgrape Would you please write to admin@lexulous.com and tell them. They'll send a form msg to you asking you to give them a screen shot. I don't know how to do that. Also, when I try to log in to the address they give us, a message tells me I'm not giving the correct info and "access denied." I've been using the same info since I signed up ages ago. I think that also needs fixing. I don't know what to do anymore. Do you think you could get in touch with them? Many thanks.
-
@57chevvie Hi and thank you for your email. YES I will definitely try and get in touch with them and will keep you posted.
-
@57chevvie said in Score strength not working:
They wrote back and asked me to send a screen shot.
That's a standard technique of theirs to avoid doing anything. I bet the guy didn't even check the game. If he had, and he wasn't just putting you off, he would have immediately seen what was happening without needing a screenshot. Here's the one I took:
-
@roymccoy Thank you and you did all that they asked.
-
@roymccoy Hurray they fixed it.
-
@lusciousgrape
Yeah? Great, thanks for letting me know. -
@roymccoy Your welcome. It was your perfect screen shot that did the trick!
-
@lusciousgrape Many thanks for your help, lusciousgrape!
-
@roymccoy Many thanks for the screen shot. I've copied and pasted it. Unfortunately, they still don't recognize my name/ password, so I created a new ticket (I think) and included your screen shot in that. Trying not to get too disgusted. I'll let you know what happens. Thanks again.
-
@57chevvie Yes, I just tried to play and saw that they fixed it. Hooray!
-
@57chevvie Yes, they fixed it! Thanks for whatever you did.
-
They should have corrected the name to 'Score strength' while they were at it as per our previous suggestions (and this thread title).
-
@dan-mitchell said in Score strength not working:
They should have corrected the name to 'Score strength' while they were at it as per our previous suggestions (and this thread title).
That's a trivial suggestion that has nothing to do with gameplay, lol.
-
S sakamvari locked this topic on 12 May 2022, 07:27
10/19