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Lexulous Word Game
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  2. Questions / Playing Tips
  3. Score strength not working

Score strength not working

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  • 5 57chevvie

    Thanks! I never tried admin. I just wrote to them.

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    57chevvie
    wrote on last edited by
    #4

    @57chevvie They wrote back and asked me to send a screen shot. Unfortunately, I'm a dinosaur and don't know how to do that. I tried to access their response screen. I had to log in and type my password. I've been using the same sign-in info since I first signed up ages ago. And they tell me the info I'm giving them isn't right and I'm denied access. So I give up. Maybe someone else wants to deal with this mess. It seems to me that the original Lexulous people sold out to a larger company and they don't know what they're doing. This "game" has become a major pain.

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    • 5 57chevvie

      When I play a word, the bar on the right of the score box doesn't register a number (i.e., percentage). It slides up and down and says Nan%. I have no idea how to contact the folks at Lexulous other than by this means. But something is wrong and needs to be fixed. Thanks.

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      lusciousgrape
      wrote on last edited by
      #5

      @57chevvie I have the same problem. Needs to be fixed, right? Very frustrating.

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      • L lusciousgrape

        @57chevvie I have the same problem. Needs to be fixed, right? Very frustrating.

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        57chevvie
        wrote on last edited by
        #6

        @lusciousgrape Would you please write to [email protected] and tell them. They'll send a form msg to you asking you to give them a screen shot. I don't know how to do that. Also, when I try to log in to the address they give us, a message tells me I'm not giving the correct info and "access denied." I've been using the same info since I signed up ages ago. I think that also needs fixing. I don't know what to do anymore. Do you think you could get in touch with them? Many thanks.

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        • 5 57chevvie

          @lusciousgrape Would you please write to [email protected] and tell them. They'll send a form msg to you asking you to give them a screen shot. I don't know how to do that. Also, when I try to log in to the address they give us, a message tells me I'm not giving the correct info and "access denied." I've been using the same info since I signed up ages ago. I think that also needs fixing. I don't know what to do anymore. Do you think you could get in touch with them? Many thanks.

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          lusciousgrape
          wrote on last edited by
          #7

          @57chevvie Hi and thank you for your email. YES I will definitely try and get in touch with them and will keep you posted.

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          • 5 57chevvie

            @57chevvie They wrote back and asked me to send a screen shot. Unfortunately, I'm a dinosaur and don't know how to do that. I tried to access their response screen. I had to log in and type my password. I've been using the same sign-in info since I first signed up ages ago. And they tell me the info I'm giving them isn't right and I'm denied access. So I give up. Maybe someone else wants to deal with this mess. It seems to me that the original Lexulous people sold out to a larger company and they don't know what they're doing. This "game" has become a major pain.

            R Offline
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            roymccoy
            wrote on last edited by
            #8

            @57chevvie said in Score strength not working:

            They wrote back and asked me to send a screen shot.

            That's a standard technique of theirs to avoid doing anything. I bet the guy didn't even check the game. If he had, and he wasn't just putting you off, he would have immediately seen what was happening without needing a screenshot. Here's the one I took:

            Screen Shot 2021-08-24 at 2.27.53 PM.jpg

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            • R roymccoy

              @57chevvie said in Score strength not working:

              They wrote back and asked me to send a screen shot.

              That's a standard technique of theirs to avoid doing anything. I bet the guy didn't even check the game. If he had, and he wasn't just putting you off, he would have immediately seen what was happening without needing a screenshot. Here's the one I took:

              Screen Shot 2021-08-24 at 2.27.53 PM.jpg

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              lusciousgrape
              wrote on last edited by
              #9

              @roymccoy Thank you and you did all that they asked.

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              • R roymccoy

                @57chevvie said in Score strength not working:

                They wrote back and asked me to send a screen shot.

                That's a standard technique of theirs to avoid doing anything. I bet the guy didn't even check the game. If he had, and he wasn't just putting you off, he would have immediately seen what was happening without needing a screenshot. Here's the one I took:

                Screen Shot 2021-08-24 at 2.27.53 PM.jpg

                L Offline
                L Offline
                lusciousgrape
                wrote on last edited by
                #10

                @roymccoy Hurray they fixed it.

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                • L lusciousgrape

                  @roymccoy Hurray they fixed it.

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                  roymccoy
                  wrote on last edited by
                  #11

                  @lusciousgrape
                  Yeah? Great, thanks for letting me know.

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                  • R roymccoy

                    @lusciousgrape
                    Yeah? Great, thanks for letting me know.

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                    lusciousgrape
                    wrote on last edited by
                    #12

                    @roymccoy Your welcome. It was your perfect screen shot that did the trick!👍

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                    • L lusciousgrape

                      @57chevvie Hi and thank you for your email. YES I will definitely try and get in touch with them and will keep you posted.

                      5 Offline
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                      57chevvie
                      wrote on last edited by
                      #13

                      @lusciousgrape Many thanks for your help, lusciousgrape!

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                      • R roymccoy

                        @57chevvie said in Score strength not working:

                        They wrote back and asked me to send a screen shot.

                        That's a standard technique of theirs to avoid doing anything. I bet the guy didn't even check the game. If he had, and he wasn't just putting you off, he would have immediately seen what was happening without needing a screenshot. Here's the one I took:

                        Screen Shot 2021-08-24 at 2.27.53 PM.jpg

                        5 Offline
                        5 Offline
                        57chevvie
                        wrote on last edited by
                        #14

                        @roymccoy Many thanks for the screen shot. I've copied and pasted it. Unfortunately, they still don't recognize my name/ password, so I created a new ticket (I think) and included your screen shot in that. Trying not to get too disgusted. I'll let you know what happens. Thanks again.

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                        • 5 57chevvie

                          @roymccoy Many thanks for the screen shot. I've copied and pasted it. Unfortunately, they still don't recognize my name/ password, so I created a new ticket (I think) and included your screen shot in that. Trying not to get too disgusted. I'll let you know what happens. Thanks again.

                          5 Offline
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                          57chevvie
                          wrote on last edited by
                          #15

                          @57chevvie Yes, I just tried to play and saw that they fixed it. Hooray!

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                          • R roymccoy

                            @57chevvie said in Score strength not working:

                            They wrote back and asked me to send a screen shot.

                            That's a standard technique of theirs to avoid doing anything. I bet the guy didn't even check the game. If he had, and he wasn't just putting you off, he would have immediately seen what was happening without needing a screenshot. Here's the one I took:

                            Screen Shot 2021-08-24 at 2.27.53 PM.jpg

                            5 Offline
                            5 Offline
                            57chevvie
                            wrote on last edited by
                            #16

                            @roymccoy Thank you for this. I just tried to play and saw that they fixed it!

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                            • 5 57chevvie

                              @lusciousgrape Many thanks for your help, lusciousgrape!

                              5 Offline
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                              57chevvie
                              wrote on last edited by
                              #17

                              @57chevvie Yes, they fixed it! Thanks for whatever you did.

                              1 Reply Last reply
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                              • ? Offline
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                                A Former User
                                wrote on last edited by A Former User
                                #18

                                They should have corrected the name to 'Score strength' while they were at it as per our previous suggestions (and this thread title).

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                                • ? A Former User

                                  They should have corrected the name to 'Score strength' while they were at it as per our previous suggestions (and this thread title).

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                                  roymccoy
                                  wrote on last edited by
                                  #19

                                  @dan-mitchell said in Score strength not working:

                                  They should have corrected the name to 'Score strength' while they were at it as per our previous suggestions (and this thread title).

                                  That's a trivial suggestion that has nothing to do with gameplay, lol.

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