Email Games Going To Spam
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All mails sent out from Lexulous are DKIM signed & SPF verified. This let's your mailbox know that the email is authentic and not a spam.
However, at times your mailbox may still mark the mail as SPAM. In such cases we recommend:
- Add admin@lexulous.com to your email contact list.
- Move the email from the spam folder to the inbox. You may have to do this a few times till the mailbox "learns" that these emails are useful to you.
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@lexulous My email games are not going to Spam. They aren't arriving at all!! I have checked my spam folder.
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No emails at all coming from Lexulous. Help!!
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@marjorie-paterson Apologies for the inconvenience caused to you. Thank you for bringing this to our attention, there was an issue, we have rectified that.
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You say you have rectified the problem but that is not the case. I have still not received any emails from you indicating that it is my turn.
Marjorie Paterson -
My email games are not going to spam. I just stopped getting my games.
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@sakamvari
I'm getting emails now. Thank you! -
@colleenab
I see it is fixed now. Thank you! -
@sakamvari I can't place tiles down. They don't stick where you want to place them. They fly back to the bottom where all the other letters are. Have tried all that has been suggested
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Emails are not even coming in spams too
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@Natasha-0 Please write to us from your register mail id at admin@lexulous.com
