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Lexulous Word Game
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  2. Questions / Playing Tips
  3. Email Games Going To Spam

Email Games Going To Spam

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13 Posts 8 Posters 4.4k Views 8 Watching
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  • lexulousL Offline
    lexulousL Offline
    lexulous
    wrote on last edited by
    #1

    All mails sent out from Lexulous are DKIM signed & SPF verified. This let's your mailbox know that the email is authentic and not a spam.

    However, at times your mailbox may still mark the mail as SPAM. In such cases we recommend:

    • Add [email protected] to your email contact list.
    • Move the email from the spam folder to the inbox. You may have to do this a few times till the mailbox "learns" that these emails are useful to you.
    Marjorie PatersonM C 2 Replies Last reply
    2
    • lexulousL lexulous

      All mails sent out from Lexulous are DKIM signed & SPF verified. This let's your mailbox know that the email is authentic and not a spam.

      However, at times your mailbox may still mark the mail as SPAM. In such cases we recommend:

      • Add [email protected] to your email contact list.
      • Move the email from the spam folder to the inbox. You may have to do this a few times till the mailbox "learns" that these emails are useful to you.
      Marjorie PatersonM Offline
      Marjorie PatersonM Offline
      Marjorie Paterson
      wrote on last edited by
      #2

      @lexulous My email games are not going to Spam. They aren't arriving at all!! I have checked my spam folder.

      S 1 Reply Last reply
      2
      • lexulousL lexulous

        All mails sent out from Lexulous are DKIM signed & SPF verified. This let's your mailbox know that the email is authentic and not a spam.

        However, at times your mailbox may still mark the mail as SPAM. In such cases we recommend:

        • Add [email protected] to your email contact list.
        • Move the email from the spam folder to the inbox. You may have to do this a few times till the mailbox "learns" that these emails are useful to you.
        C Offline
        C Offline
        colleenab
        wrote on last edited by
        #3

        @lexulous
        I've been checking my spam and they are not going there.

        C 1 Reply Last reply
        0
        • Marjorie PatersonM Offline
          Marjorie PatersonM Offline
          Marjorie Paterson
          wrote on last edited by
          #4

          No emails at all coming from Lexulous. Help!!

          1 Reply Last reply
          1
          • Marjorie PatersonM Marjorie Paterson

            @lexulous My email games are not going to Spam. They aren't arriving at all!! I have checked my spam folder.

            S Offline
            S Offline
            sakamvari
            wrote on last edited by
            #5

            @marjorie-paterson Apologies for the inconvenience caused to you. Thank you for bringing this to our attention, there was an issue, we have rectified that.

            1 Reply Last reply
            1
            • Marjorie PatersonM Offline
              Marjorie PatersonM Offline
              Marjorie Paterson
              wrote on last edited by
              #6

              You say you have rectified the problem but that is not the case. I have still not received any emails from you indicating that it is my turn.
              Marjorie Paterson

              1 Reply Last reply
              1
              • agnutzA Offline
                agnutzA Offline
                agnutz
                wrote on last edited by
                #7

                My email games are not going to spam. I just stopped getting my games.

                S 1 Reply Last reply
                1
                • agnutzA agnutz

                  My email games are not going to spam. I just stopped getting my games.

                  S Offline
                  S Offline
                  sakamvari
                  wrote on last edited by
                  #8

                  @agnutz We have rectified the issue. Please check once.

                  C L 2 Replies Last reply
                  0
                  • S sakamvari

                    @agnutz We have rectified the issue. Please check once.

                    C Offline
                    C Offline
                    colleenab
                    wrote on last edited by
                    #9

                    @sakamvari
                    I'm getting emails now. Thank you!

                    1 Reply Last reply
                    0
                    • C colleenab

                      @lexulous
                      I've been checking my spam and they are not going there.

                      C Offline
                      C Offline
                      colleenab
                      wrote on last edited by
                      #10

                      @colleenab
                      I see it is fixed now. Thank you!

                      1 Reply Last reply
                      0
                      • S sakamvari

                        @agnutz We have rectified the issue. Please check once.

                        L Offline
                        L Offline
                        lexolouse
                        wrote on last edited by
                        #11

                        @sakamvari I can't place tiles down. They don't stick where you want to place them. They fly back to the bottom where all the other letters are. Have tried all that has been suggested

                        1 Reply Last reply
                        0
                        • Natasha 0N Offline
                          Natasha 0N Offline
                          Natasha 0
                          wrote on last edited by
                          #12

                          Emails are not even coming in spams too

                          B 1 Reply Last reply
                          0
                          • Natasha 0N Natasha 0

                            Emails are not even coming in spams too

                            B Offline
                            B Offline
                            bonhi
                            wrote on last edited by
                            #13

                            @Natasha-0 Please write to us from your register mail id at [email protected]

                            1 Reply Last reply
                            0
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