Email Games Going To Spam
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All mails sent out from Lexulous are DKIM signed & SPF verified. This let's your mailbox know that the email is authentic and not a spam.
However, at times your mailbox may still mark the mail as SPAM. In such cases we recommend:
- Add [email protected] to your email contact list.
- Move the email from the spam folder to the inbox. You may have to do this a few times till the mailbox "learns" that these emails are useful to you.
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No emails at all coming from Lexulous. Help!!
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@lexulous My email games are not going to Spam. They aren't arriving at all!! I have checked my spam folder.
@marjorie-paterson Apologies for the inconvenience caused to you. Thank you for bringing this to our attention, there was an issue, we have rectified that.
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You say you have rectified the problem but that is not the case. I have still not received any emails from you indicating that it is my turn.
Marjorie Paterson -
@sakamvari
I'm getting emails now. Thank you! -
@colleenab
I see it is fixed now. Thank you! -
@sakamvari I can't place tiles down. They don't stick where you want to place them. They fly back to the bottom where all the other letters are. Have tried all that has been suggested
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@Natasha-0 Please write to us from your register mail id at [email protected]
