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Lexulous Word Game
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  3. My Lexulous account is inaccessible

My Lexulous account is inaccessible

Scheduled Pinned Locked Moved Questions / Playing Tips
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  • T Offline
    T Offline
    ThatGuyThere202
    replied to A Former User on 14 Sept 2022, 14:13 last edited by
    #2

    @dan is it still blocked? Seems like many people have been having account issues.

    ? 1 Reply Last reply 14 Sept 2022, 14:17
    0
  • ? Offline
    ? Offline
    A Former User
    replied to ThatGuyThere202 on 14 Sept 2022, 14:17 last edited by A Former User
    #3

    @thatguythere202 Yes, I'm still locked out sadly. And glad to know it's not just me. Pretty sketchy tbh.

    I also tried making a new account out of frustration. I verified my email and managed to play one game, although I did notice that chat isn't working. Now however, all subsequent logins with the new account just go to a black screen. My main account isn't letting me in at all. Guess I'll be using ISC for a while.

    P 1 Reply Last reply 15 Sept 2022, 03:48
    0
  • P Offline
    P Offline
    Pangloss
    replied to A Former User on 15 Sept 2022, 03:48 last edited by
    #4

    @dan For what it's worth, I've had zero issues and have signed out and back in several times. Maybe somehow the saved password got corrupted and you can re-enter it?

    ? 1 Reply Last reply 15 Sept 2022, 04:05
    0
  • ? Offline
    ? Offline
    A Former User
    replied to Pangloss on 15 Sept 2022, 04:05 last edited by
    #5

    @pangloss Tried all that but completely blocked. Thanks though.

    1 Reply Last reply
    0
  • S Offline
    S Offline
    scantron
    wrote on 15 Sept 2022, 08:50 last edited by
    #6

    Sorry you are blocked out Dan. But hey, at least there is confetti when someone bingos! Look at the bright side!

    P 1 Reply Last reply 26 Sept 2022, 02:50
    3
  • M Offline
    M Offline
    Mistertoad
    replied to A Former User on 17 Sept 2022, 22:06 last edited by
    #7

    @dan I assume you've emailed them at:
    https://www.lexulous.com/v2/contactus

    ? 1 Reply Last reply 21 Sept 2022, 09:02
    0
  • ? Offline
    ? Offline
    A Former User
    replied to Mistertoad on 21 Sept 2022, 09:02 last edited by A Former User
    #8

    @mistertoad Yes. Unfortunately, decent customer service and help from staff appear to be nonexistent these days. I won't be recommending this company to anyone until they get their act together.

    M 1 Reply Last reply 21 Sept 2022, 13:31
    0
  • M Offline
    M Offline
    Mistertoad
    replied to A Former User on 21 Sept 2022, 13:31 last edited by
    #9

    @dan said in My Lexulous account is inaccessible:

    @mistertoad Yes. Unfortunately, decent customer service and help from staff appear to be nonexistent these days.

    To be fair, I emailed them a few weeks back and they fixed a scoring problem for me right away. Writing to them at admin@lexulous.com is the best option for workaday issues, I think.

    1 Reply Last reply
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  • D Offline
    D Offline
    Dan 0
    wrote on 21 Sept 2022, 20:30 last edited by
    #10

    This Happened to me once, did you Try to Reset your Password? 😖 😖

    ? 1 Reply Last reply 22 Sept 2022, 19:24
    0
  • ? Offline
    ? Offline
    A Former User
    replied to Dan 0 on 22 Sept 2022, 19:24 last edited by A Former User
    #11

    @dan-0 said in My Lexulous account is inaccessible:

    This Happened to me once, did you Try to Reset your Password? 😖 😖

    Interesting use of capital letters. And why not pick a different username for the forum? And thanks for the advice.

    1 Reply Last reply
    0
  • P Offline
    P Offline
    Pangloss
    replied to scantron on 26 Sept 2022, 02:50 last edited by
    #12

    @scantron Still trying to see that. When does the confetti bingo appear? I play on the app on my Android phone but don't see confetti...

    1 Reply Last reply
    0
13 Sept 2022, 10:32

11/12

22 Sept 2022, 19:24

topic:navigator.unread, 1
26 Sept 2022, 02:50
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