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Lexulous Word Game
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  2. Questions / Playing Tips
  3. Email Games Going To Spam

Email Games Going To Spam

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  • L Offline
    L Offline
    lexulous
    wrote on 6 Feb 2021, 01:38 last edited by
    #1

    All mails sent out from Lexulous are DKIM signed & SPF verified. This let's your mailbox know that the email is authentic and not a spam.

    However, at times your mailbox may still mark the mail as SPAM. In such cases we recommend:

    • Add admin@lexulous.com to your email contact list.
    • Move the email from the spam folder to the inbox. You may have to do this a few times till the mailbox "learns" that these emails are useful to you.
    M C 2 Replies Last reply 20 Aug 2021, 08:03
    2
  • M Offline
    M Offline
    Marjorie Paterson
    replied to lexulous on 20 Aug 2021, 08:03 last edited by
    #2

    @lexulous My email games are not going to Spam. They aren't arriving at all!! I have checked my spam folder.

    S 1 Reply Last reply 21 Aug 2021, 05:40
    2
  • C Offline
    C Offline
    colleenab
    replied to lexulous on 20 Aug 2021, 11:51 last edited by
    #3

    @lexulous
    I've been checking my spam and they are not going there.

    C 1 Reply Last reply 21 Aug 2021, 13:48
    0
  • M Offline
    M Offline
    Marjorie Paterson
    wrote on 21 Aug 2021, 02:33 last edited by
    #4

    No emails at all coming from Lexulous. Help!!

    1 Reply Last reply
    1
  • S Offline
    S Offline
    sakamvari
    replied to Marjorie Paterson on 21 Aug 2021, 05:40 last edited by
    #5

    @marjorie-paterson Apologies for the inconvenience caused to you. Thank you for bringing this to our attention, there was an issue, we have rectified that.

    1 Reply Last reply
    1
  • M Offline
    M Offline
    Marjorie Paterson
    wrote on 21 Aug 2021, 05:46 last edited by
    #6

    You say you have rectified the problem but that is not the case. I have still not received any emails from you indicating that it is my turn.
    Marjorie Paterson

    1 Reply Last reply
    1
  • A Offline
    A Offline
    agnutz
    wrote on 21 Aug 2021, 07:15 last edited by
    #7

    My email games are not going to spam. I just stopped getting my games.

    S 1 Reply Last reply 21 Aug 2021, 07:39
    1
  • S Offline
    S Offline
    sakamvari
    replied to agnutz on 21 Aug 2021, 07:39 last edited by
    #8

    @agnutz We have rectified the issue. Please check once.

    L C 2 Replies Last reply 21 Aug 2021, 11:13
    0
  • C Offline
    C Offline
    colleenab
    replied to sakamvari on 21 Aug 2021, 11:13 last edited by
    #9

    @sakamvari
    I'm getting emails now. Thank you!

    1 Reply Last reply
    0
  • C Offline
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    colleenab
    replied to colleenab on 21 Aug 2021, 13:48 last edited by
    #10

    @colleenab
    I see it is fixed now. Thank you!

    1 Reply Last reply
    0
  • L Offline
    L Offline
    lexolouse
    replied to sakamvari on 21 Aug 2021, 20:20 last edited by
    #11

    @sakamvari I can't place tiles down. They don't stick where you want to place them. They fly back to the bottom where all the other letters are. Have tried all that has been suggested

    1 Reply Last reply
    0
  • Natasha 0N Offline
    Natasha 0N Offline
    Natasha 0
    wrote on 12 Jan 2025, 17:32 last edited by
    #12

    Emails are not even coming in spams too

    B 1 Reply Last reply 13 Jan 2025, 04:07
    0
  • B Offline
    B Offline
    bonhi
    replied to Natasha 0 on 13 Jan 2025, 04:07 last edited by
    #13

    @Natasha-0 Please write to us from your register mail id at admin@lexulous.com

    1 Reply Last reply
    0
6 Feb 2021, 01:38

13 Jan 2025, 04:07
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