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    Email Games Going To Spam

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    • lexulous
      lexulous last edited by

      All mails sent out from Lexulous are DKIM signed & SPF verified. This let's your mailbox know that the email is authentic and not a spam.

      However, at times your mailbox may still mark the mail as SPAM. In such cases we recommend:

      • Add admin@lexulous.com to your email contact list.
      • Move the email from the spam folder to the inbox. You may have to do this a few times till the mailbox "learns" that these emails are useful to you.
      Marjorie Paterson C 2 Replies Last reply Reply Quote 1
      • Marjorie Paterson
        Marjorie Paterson @lexulous last edited by

        @lexulous My email games are not going to Spam. They aren't arriving at all!! I have checked my spam folder.

        S 1 Reply Last reply Reply Quote 0
        • C
          colleenab @lexulous last edited by

          @lexulous
          I've been checking my spam and they are not going there.

          C 1 Reply Last reply Reply Quote 0
          • Marjorie Paterson
            Marjorie Paterson last edited by

            No emails at all coming from Lexulous. Help!!

            1 Reply Last reply Reply Quote 0
            • S
              sakamvari @Marjorie Paterson last edited by

              @marjorie-paterson Apologies for the inconvenience caused to you. Thank you for bringing this to our attention, there was an issue, we have rectified that.

              1 Reply Last reply Reply Quote 0
              • Marjorie Paterson
                Marjorie Paterson last edited by

                You say you have rectified the problem but that is not the case. I have still not received any emails from you indicating that it is my turn.
                Marjorie Paterson

                1 Reply Last reply Reply Quote 0
                • A
                  agnutz last edited by

                  My email games are not going to spam. I just stopped getting my games.

                  S 1 Reply Last reply Reply Quote 0
                  • S
                    sakamvari @agnutz last edited by

                    @agnutz We have rectified the issue. Please check once.

                    L C 2 Replies Last reply Reply Quote 0
                    • C
                      colleenab @sakamvari last edited by

                      @sakamvari
                      I'm getting emails now. Thank you!

                      1 Reply Last reply Reply Quote 0
                      • C
                        colleenab @colleenab last edited by

                        @colleenab
                        I see it is fixed now. Thank you!

                        1 Reply Last reply Reply Quote 0
                        • L
                          lexolouse @sakamvari last edited by

                          @sakamvari I can't place tiles down. They don't stick where you want to place them. They fly back to the bottom where all the other letters are. Have tried all that has been suggested

                          1 Reply Last reply Reply Quote 0
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