Questions / Playing Tips

Thank you! @bonhi

@bonhi
Thank you. I sent a screenshot to them just now.

@pangloss yes but no matter i made a new name

@jayser As informed via mail that notification send is handled by Google, sometimes it takes time to receive but generally it process the notification immediately after every move.
You can also try updating the app once.

Or eliminate it altogether.

@drbb01 one thing you might want to do is create a second profile and log into your browser under that name. Probably should clear your cash out first. Then see if the same behavior occurs. That way you can isolate it and make sure it has nothing to do directly with your profile. Another thing might be to log into a different browser and see what happens.

@bonilyn As we checked the game is working fine, can you please share some more details of any error message that you get? Maybe you can share a screenshot with us at admin@lexulous.com.

@mirandas yeah I know people that have done that. That is very annoying. Also keep in mind in the beginning of the game is when most bingos are played because there's the most free space

@thatguythere202 I'm sure it's all statistically driven. If somebody with a rating of let's say 1500 beat somebody with a rating of 2200, their score is going to go up. It may also be a function of number of games played and some other statistics (but I don't know).

@stephanie-schmitt Apologies for the inconvenience caused. We request you to please mail us at admin@lexulous.com with the "Game Id" and if possible you can share a screenshot with us also.

@bonhi
Hi, yes, I emailed you from my account askkarenklein@gmail.com. I only need the Karen K account removed, NOT the Kleinekin account that's registered to the same email address.
I think the two accounts are an error as I had emailed you to change my user name to Kleinekin but you must have left the other account and made a new one.
Regardless, it's all good. I LOVE your app and use it several times daily - for over 10 years now! Thank you!! 🥰

@kimberly-ann-poaps The issue has been resolved. Please check, and enjoy playing Lexulous.

@john-evans-0 Please mail us at admin@lexulous.com with your Lexulous Id so that we can fix the issue.