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Questions / Playing Tips

Ask for playing tips, find solutions or share your ideas!

880 Topics 4.4k Posts
  • RJS Tech Solutions blocking me

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    @rosita11 Please mail us with a screenshot at [email protected]
  • chat problems

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    @pricots-sistera Please mail us at adminlexulous.com so that we can resolve your chat issue.
  • Resign/Delete

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    Please mention the game id and mail us at [email protected]
  • This game can be so annoying

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    Heyy, In my view, all of this makes perfect sense and it’s quite clear why things are as they are. It is very frustrating to say the least when you have started a game and the other player does not move, so you end up spinning the slot machine to lose the game credits. The 3 minutes that people may spend waiting their turn would be very long, particularly if the other person opposite them does not intend to play. It is so sad to receive such status of being flagged even after uninstalling those games. There appears to be no efficient protocol for such moves, that is, although the opponent fails to perform a move within a particular period, they allow the owner to continue with the game even if he or she is in a losing position. This is further compounded by the lack of response from the moderators and the developers while doing so taking the punitive action against you when you are a long-term contributing subscriber and paying member. I had a similar experience with another app, and it's definitely disheartening when you feel like your concerns are falling on deaf ears. Hopefully, the developers will address this issue soon and improve the system to prevent dedicated players like yourself from having these negative experiences.
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  • Chat Not working

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  • Chat disabled

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  • How

    mush
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  • Can’t login with Facebook after latest app update

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    @Cyndy-Leslie We request you to please opt for the latest version of the app. If you further face any issue, please do let us know at [email protected]
  • Poor players

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    Thank you so much for the suggestion. Reason why 14 days given before we forfeit the game. Some players prefer a slower pace, with more time to ponder their moves. 14 days allows for more flexibility. Unexpected events can delay someone's ability to play. 14 days provides a buffer for these situations. A shorter window like 5 days could lead to more frequent forfeits, discouraging players who might just be busy.
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    Apologies for the inconvenience. Please mail us at [email protected] with the game id so that we can check.
  • Page Unresponsive

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    @wellygoggles Apologies for the inconvenience caused. Please mail us at [email protected] with some more details like the interval of time this issue is occurring, also please try in different browser.
  • The word HEMI

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    @sue-z-tonasket For recommendation of word please see: https://forum.lexulous.com/topic/30/recommend-addition-removal-of-words
  • playing or not playing

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    @sarahbruno We request you to please write to us at [email protected] from your register mail id so that we can look into the issue.
  • Logging out

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    I don't mean to sound rude, but the few times I have emailed an issue to admin the response is pretty much non-existent.
  • Can’t access current games. I click on them and nothing happens

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    @carol-rein-brenden Can you please share some more details of any error message that you get? Maybe you can share a screenshot with us at [email protected]
  • Swapping

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    @anexparrot Not exactly correct. If you select all they will all exchange. You have to put back what you want to keep as opposed to deselecting what you don't want. I learned this the hard way!
  • Blocking

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    You don't lose, the game still goes on normally.
  • Fix chat so it isn't always shutting off

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    @bonhi Thank you. It seems to work now!
  • People not playing

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    @wildest40 I don't know the answer but also I'm not sure in which format you're playing. When I use the app on my Android phone and play a live game, sometimes that will happen. I'll set the game up in the game room and somebody automatically joins and then don't doesn't play. My grape is that it takes 3 minutes of waiting until the game automatically ends. If you're talking about some other format I'm not sure what to say