You can find your Lexulous ID in different ways depending on whether you are using the mobile app or the website/Facebook platform, as mentioned in the provided instructions.
@carolyn-hellier Please share some more details of any error message that you get? Maybe you can share a screenshot with us at admin@Lexulous.com. If you need help in taking a screenshot, please visit
How to take a screenshot (take-a-screenshot.org)
@lisa-litchfield Please check have you logged in with Facebook account or not.
Any further issue please mail us with your Lexulous id at admin@lexulous.com